From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Unsure of how it will turn out. Not enough explanations on how to choose in each section.
I love your website. It's very user friendly and well thought out. Let me know when you are hiring!
We’re excited to hear you feel that way about our resume builder, we are wishing you the best of luck, Tanya!
So easy. They had all the options and found exact experience I needed. Highly recommend.
Thank you for recommending us and for sharing your experience with our resume builder, Jessica!
Suppose to be free not happy with being forced to pay money to get resume and no option for reference
Our free option allows you to create and download a plain text version of your resume and cover letter using our examples and tips, Greg. If you would like to download, print or email a professionally formatted version of your resume in a PDF or Word form you will need to subscribe.
You should list the cost of the resume and the required subscription prior to someone working on your site
We are always open to new suggestions on ways we can improve and we want to thank you for providing us with your feedback, Mike.
Good service, though assist in choosing choice of words to put on the cover letter.
That’s what we like to hear, we’re always here to help with your resumes and cover letters, Caroline.
Very helpful. I was in a crunch to update a resume from 15 years ago.
Glad that we were able to help, Kathy!
It took the scary out of writing a beautiful resume
It's great to hear that you love how your new resume turned out, Susan!
Love the interface and ease of adding pre-scripted details.
Thanks for sharing the love, Clay! We deeply appreciate it.
I put off it off for years thinking developing a resume would be hard but thanks to your system today I have a professional Resume. Thank You
You are most welcome, Felicia! We are always here to land a hand with your resumes and cover letters.
I wish there was an option to choose functional or chronological resumes.
We are always open to new suggestions on ways we can improve and thank you for providing us with your feedback, Susan.
Easy to navigate - more suggestions would be nice as well as the option to make executive resumes
We’re happy to hear that it was easy to navigate our site, Derek!
Great experience and my go to website for resume updating.
Thanks for sharing your experience, Brandy!
Excellent service but would have preferred pricing to be up front.
We’ve taken note of your feedback and it’s much appreciated, Jordana. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
I was double charged and i cancelled the subscription, but no OPne refunded me for the overcharge or cancel the subscription
We are sorry that you are experiencing this with us under no circumstances do we like to hear this kinds of news. We'll more than happy to help you solve this matter, however, in order for us to look into this matter, please contact us at https://www.livecareer.com/contact-us
Absolutely amazing! What a relief this site it. Thank you!
We truly appreciate the 5-stars! Happy customers make our days brighter.
Everything is great about my resume I like the resume check feature that they have because it boost up your resume for the employers to possible set up for interviews. Great! Keep up the good work.
We truly appreciate the 5-stars! Happy customers make our days brighter.
Hit over the head with a fee and a potential monthly recurring charge after doing all the work.
Our #1 goal is to make sure you’re satisfied with our products and services, Peter. If we’ve fallen short on that for you, we apologize. If there’s anything else we can do, don’t hesitate to get in touch with us.
Took me longer than I expected to enter my data than expected in trying to maneuver within your site.
We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Sanchez.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We want you to have the best possible experience with our product and we’d love to help you out with any difficulties that you are having while creating your resume, Christine. Please contact us at https://www.livecareer.com/contact-us