From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Tried to renew for a year and couldn't do it. You need to notify me when it's time to renew without losing my resume.
This is by far the easiest resume builder I have ever used.
We're thrilled to hear it, Tara! Thank you for the 5-star feedback!
Helped me a lot through the process and made it easy and supper fast to make a resume.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Desiray.
This web page was so helpful in helping create my resume and I am so grateful.
We’re always happy to help, Barbara.
After suffering a stroke 2 years ago, it is difficult for me, at times, to come up with right wording. LiveCareer Resume creating helped me to create a new resume to hopefully persue a new career.
We strive to make our customers happy and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience, Brenda!
Supportive, informative and easy to do! Thank you, Live Career for this assistance!
You are most welcome, Donald! We're always here to help whenever you might need us.
Amazing resume builder. 6 figure salary here i come
Thank you for your glowing review, Sarah.
:)
Thank you for the 5 stars, Heather!
Good organization and helpful. I am a broke college student so the money was the only downside but it was worth it
We’ve taken note of your feedback and it’s much appreciated, Morgan. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
It was easy to import and update an existing resume!
Thank you for sharing your experience, LaShiondra!
Should inform about payment before creating the resume
We are always open to new suggestions on ways we can improve and thank you for providing us with your feedback, Singh.
Easy to navigate through the entire resume process. Great options that I didn't previously think about.
We’re excited to hear you feel that way about our resume builder, we are wishing you the best of luck in your job-search, Kelly!
I've used LiveCareer for every job I've accepted so far and consider it to be a major tool in my career development!
We appreciate the positive feedback and we’re glad we were able to help you in your job search, Robert.
The website was easy to navigate and offered good examples chooses.
Hi Victoria,
We appreciate you taking a moment to share your satisfaction with us!
Why do you have to automatically charge after the free period?
Hi Lynn,
In order to continue providing our wonderful services, without interruption, all of our subscriptions are auto-renewing. Please know that our subscriptions can be canceled at any time!
Thank you for helping me build a wonderful resume.
You are very welcome, we're always happy to help, Singhtaravirak!
IVE BEEN USING THIS SERVICE FOR YEARS NOW AND I HONESTLY DON'T HAVE A CLUE HOW I MANAGED BEFORE. IT SERIOUSLY MAKES ALL THE DIFFERENCE IN WEHTER AN EMPLOYER WILL OVERLOOK YOUR RESUME OR NOT.
Hi Sharaina,
We would first like to thank you for being one of our loyal customers! We greatly appreciate you taking a moment to share the satisfaction and the success that you've had using our services over the years!
Really help me utilize the key words i need to create the perfect resume
We appreciate you detailing your satisfaction with our resume builder, Barbara.
I was not informed that a fee was involved prior to completing the resume. Not happy that I wasn't informed regardless of the cost. I thought I was choosing a free site. This site was not an option or donation. I could not get my information until I paid. Not happy about this. Athandra Joseph-Cravin
Hi Athandra,
We regret to hear that you did not enjoy your experience with us. If we may, the basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
I've been struggling with this resume. LiveCareer was a lifesaver!
You just made our day, Nicole! We strive to make our customers happy and we take your feedback to heart.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to hear that you experienced difficulties with the renewal process, Gaylen. We hear you and we’re here to help please contact us at https://www.livecareer.com/contact-us