From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Clicked on website because it said resume was free
I was able to create a resume which looks organized and professional.
We appreciate you detailing your satisfaction with our resume builder, SP.
Best resume builder I have ever used, fast and easy.
Thank you so much for the kudos, Pamela! We appreciate it!
It was good wording missing some of my careers but overall good
Thank you for sharing your experience with us, Chellissa! We appreciate it!
It was good wording missing some of my careers but overall good
Quick & easy to use. Making my resume was very simple
Reviews like this really make our day, Archie.
You advertised free resume template and builder and I tried to read your entire site to ensure I would not get charged so I could find a different free service, but no fee was mentioned. I am happy to spend money for a service if I am fully informed at the beginning. Right now I will pay for the 14 day service and will move on. You should be more transparent about your services and fees.
Hi Richard,
Please know that our site is free to use as are our templates. We give customers the option of continuing with our premium services if they are satisfied with the end result!
Very nice experience using the online resume builder.
We're thrilled to hear it, Chad! Thank you for sharing!
Fee jumps out at he end when you think you are on a free service
Our basic access accounts allow users to create and download a plain text version of your resume and cover letter using our examples and tips, Vanessa. However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
Thanks For your help to make a great and wonderful cv
You're welcome always, Nzube!
Easy to use and helps create a very professional resume. Helpful to those veterans like me and others that have very little knowledge about resume building.
It’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire, Drew.
Sure wish I knew if I can save and finish resume later
Hi Thomas,
You can certainly go back to your unfinished resume later. If you are experiencing any log in issues, please contact us so that we can reset your password. Thank you.
https://www.livecareer.com/contact-us
I did a resume for my husband and this site helped me so much with everything. I don't think I could have done it as well without it.
Way to make our day, reviews like yours keep us going, Robert.
Liked that the format was available and easy inputting of information
Thank you for your glowing review, Tracey.
The resume building was an amazing experience, the layouts were great, everything was wonderful. I was only a little disappointed because you guys are advertised as a free service on google and you all are not. So only 4 stars -1 for false advertisement.
We appreciate you taking a moment to share your satisfaction with us, Myia.
Got charged 1.95 usd and the 1 usd again instead of. 95 usd
Thank you for sharing your feedback, Rajesh! Please know that you were charged correctly, the 14-day trial fee is a total of $2.95 for our resume and cover letter builder.
Very impressed with the help I received putting together my resume!
It was our pleasure, Rebecca! Thank you for sharing!
Quick and easy to follow instruction. Two thump up
Thank you for sharing your satisfaction with us, Robert!
I dont know where to get my resume or save it to a file so i can add it to my application
We’re ready to help make this better for you, Vicki. Shortly, you will receive a direct message so we can look into what’s happening for you.
This software made making a professional resume easy.
Thank you for sharing your experience and for giving us a five-star rating, Jonathan.
Easy start to building a resume for the first time.
Hi Adams,
Thank you for trusting us to help you with your first resume! We appreciate the feedback!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback, Mark! For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.