From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
You keep sending me emails. I clicked one that said "View your resume" and it automatically purchased this for me after I already canceled once. I DID NOT want to pay 4.95 for this, I should've still been covered for the time I paid for last week anyway. But you charged me twice. I want a refund.
Thank you for letting us know about this, Joseph!
We're dedicated to providing all of our subscribers with the best customer service experience possible and we would love to discuss this further in order to seek a resolution to your matter.
Please expect a private message from us shortly.
I lost my work when trying to refresh and edit a page.
We are so sorry to hear that experienced this with our resume builder, Anne! We hear you and we’re here to help. Look for a private message shortly.
Can't tel anything about that experience unless it will be evaluated by the End Result (by Hiring Manager.
Your feedback is much appreciated, George!
Great formatting and style; my only complaint is I can't make two headings for my work history.
We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Linda!
Very good experience and very fast and easy to follow.
That’s what we like to hear, we’re always here to help whenever you need us, Shannon.
So far easy - unless my resume cannot be downloaded
Keep going and soon you will have a brand new resume to help you land your dream job, Linda.
I haven't had to make a resume in years and you made this so easy to make up a new updated resume
We appreciate you detailing your satisfaction with our resume builder, Matt.
Very easy to use. The suggestions are extremely helpful.
Thank you for sharing your satisfaction with us, Janine!
Quick and efficient. Only gave 3 stars since I had to pay even though it was "free".
Thank you for sharing your feedback, please know that our site is free to use, upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result, Adam!
Guided process was very helpful in building my resume.
We're always here to help whenever you might need us, Burkart.
I looked up resumes example on Google. I've of yours came up. So I started to fill it in, then I realized that this was gonna cost me. I thought it was going to be easy more then the usual charge. It wasn't is was actually less.
We value you detailing your overall satisfaction with our resume builder, Jennifer.
Thank you for helping me to get back online with my resume!
You are most welcome we are always happy to help, Diane.
Never had to do a resume, so it was hard. But walked me through it..
That’s what we like to hear, we’re always here to help whenever you need us, Howard!
The resume was great but I hate that I coudnt use my debt card when there is money in my bank account and I have recently made purchases with this card. I really need the resume so I used my credit card which is what I was trying to avoid but whatever.
We’ve taken note of your feedback and it’s much appreciated, Dave. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
I am really glad I chose to use this service. I have been working since I was 16 and now I am 30, received bachelor's degree, associates, and also worked for a temp service for years. So being able to narrow those responsibilities for each job down into a few excellent key descriptions was worth the price.
Thank you for your detailed feedback, Charles! We wish you all the best in your search!
L would have liked to have the option is using a smaller font size for my name. I wish I could eliminate the whole skills section so the resume doesn't look too crowded.
Hi Sam,
Thank you for sharing your feedback with us! As a tip, minor edits can also be made in the downloaded Word document!
Saves the headache of writing a resume from scratch!
Thank you for letting us help you out with your new resume for your feedback, Denton!
LiveCareer made creating my resume a lot simpler and less time consuming.
We appreciate you taking the time to write this review, your feedback will help us provide an even better experience for our customers, Tiowanda.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking a moment to share your satisfaction with us, OF.