From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
So easy to navigate with a very insightful career objectives
Your charge for a resume that advertise as free on the website then charge a fee afterwards. This is awful business practice
To clarify, we are in fact free, Janet.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Very easy to use and the tips and tricks they add really make a difference! I feel like this is a breakthrough for my career.
Thank you, Brandi, for sharing your experience!
Very easy to use and the tips and tricks they add really make a difference! Would recommend.
I found this service by looking for similar resumes to help with wording. Then I used the free trial to create my own resume because I was impressed with the examples I found. Once I had the full service I LOVED how helpful and customizable it was to specific opportunities. I wouldn't normally pay for a service where I could do it myself for free - but features offered are just too good to pass up!
Thank you, Emilie, for sharing your amazing feedback, we’re excited to hear you feel that way about our resume builder.
Awesome easy to use and helps organization of work history and skills
Thank you for sharing your feedback and for giving us a great rating, Richard!
Fast, efficient, helpful
Just what we like to hear, Monica, our team is always happy to help!
It says its free, but will not allow any downloads before paying. Bait and switch
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume, Ruth.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Great interface to work with and good template options
Thank you, Ahmad, your feedback is always welcome!
Pretty easy to use, wish I could format a little better, ie, make bullet points match, move text to next page.
We're always open to suggestions for improvement, Celeste please do not hesitate to reach out to us with more of your feedback!
Easy to use. Straightforward and helpful. Would recommend.
Thank you, Brian, for letting us know how easy and straightforward it was to create your resume!
This was so helpful - I had no idea where to even begin when writing my professional cover Letter. Thank you, Live Career!
Thank you, Nick, for your glowing review, our team is always happy to help!
Excellent experience using this tool. I've saved hours of formatting and have been able to concentrate on content of my resume.
We appreciate you taking a moment to share your satisfaction with us, Sean.
Greatr
Thank you for sharing your feedback and for giving us a great rating.
It needs more options for people without job experience.
Thank you, Trinity, we’re always open to suggestions on ways we can improve and thank you for providing us with your feedback.
Said it was free until it wasn't. Not a lot of cover letter layout options
Thank you for sharing your feedback and for giving us a great rating.
All experience is good but payment part is very unsatisfied. And customer care is available only on live chat Call on customer care is not done. But after all i am able to make my resume. Thanks!
Thank you, Bijender, for taking the time to let us know your feedback, we’re always happy to hear it!
We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
This builder was marketed as being free. I spent 3 hours building a resume, only to be forced into paying $25 to download said "free" resume.
To clarify, we are in fact free, Brianna.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I created my entire cover letter and then when i purchased the required subscription, it erased the whole thing.
We deeply apologize for this matter, Brooke and thank you for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Tobiloba, for trusting us with your new resume!