From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Stunning work!
I loved the number of resume formats that are available from colors to bold and elegant.
Thank you, Amanda, for sharing your feedback, we’re excited to hear you feel that way about our resume formats.
The best tool! Wish I would have known about this sooner! Such a great resource and so easy to use!
Thank you for sharing your satisfaction with us, Lisa!
Really wish I had known that I would have to pay for my resume before I spent the time completing it on the site.
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips, Tyler.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Keep up the great work, very helpful and resourceful. I would definitely refer to friends.
Thank you for sharing your feedback and rating us with five-stars, Tania.
Don't call your resume builder "free" and then charge me once i finish building my resume. That's disingenuous.
To clarify, we are in fact free, Eric.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
It was very easy to make your resume and I'll recommend everyone to use it.
Thank you, Amanda, for sharing your feedback and for recommending us!
Awesome
Thank you, Adedayo!
Very easy to use and very helpful in creating resumes and cover letters.
Thank you, Nick, for sharing your feedback and for giving us a great rating.
Very easy to produce a professional looking product.
Thank you, Adam, it’s awesome to know how pleased you are with how your resume turned out.
I was able to put together a polished and well-organized document.
Thank you for sharing your feedback and for giving us a great rating, Rhonda!
Makes an ease of making a resume. Cost is well worth the Convenience.
We appreciate you taking a moment to share your satisfaction with us, Dustin!
I like the ease of access to options for easy resume
We truly appreciate the four-stars, Jamie happy customers make our days brighter.
LiveCareer is user-friendly and has professional layouts. Thank you.
Thank you for sharing your feedback, Kristin we’re excited to hear you feel that way about our resume builder.
It said it was completely free so I went over the website and decided to go ahead after spending quite some time making the cv, they told me I had to pay a small fee of £1,45 for a week of unlimited cv's. After spending so much time on the cv I just went ahead for the cheapest option of the one week option but a month later they took out £13,50 out of my bank account unauthorised. Outrageous £16 on a cv which at first instance claimed to be Free, disgusting scam..
Thank you, Mohamad, our goal is to make sure that our users are satisfied with our services and we’ve fallen short on that for you, we truly apologize. Shortly, you will receive a private message so we can look at your account and give you more details on the matter.
Love LiveCareer :)
Thank you for spreading the love, Gigi!
The process has been smooth thus far. I haven't utilized the resume' yet.
Thank you, Michael, for sharing your experience with us thus far!
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We appreciate the five-star rating, Claudia!
The payment didn't go through even though my card got charged 4 times, my money was sent back, but that's weird because I've never had that problem before? So I had to use a different card, but now I'm skeptical that they are going to charge both my cards now.
Thank you for letting us know about this, Steven we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and for giving us a great rating.