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LiveCareerReviews 8,733

3.7

From the business

Let’s get you hired!

At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.


livecareer.com
Founded in 2004
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LiveCareer Reviews Summary

The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days
Georgia
1 review
0 helpful votes
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Easy to build a solid looking resume with a lot of great recommendations and formatting.

Date of experience: June 4, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you for your review, Gavin glad we were able to help.

Virginia
2 reviews
0 helpful votes
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Lost all my history after typing it in for some reason. I just there is no autosaving until after you create a password. That was a little frustrating since I had to try to remember everything I enter. Which I didn't but overall I like it. Thank you.

Date of experience: June 3, 2020
Yashira H. — LiveCareer Rep
over a year old

We’re always open to suggestions on ways we can improve and thank you for providing us with your feedback, Freda!

Texas
1 review
0 helpful votes
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I just took my "BLAH" factual resume, and made it into a showstopper with LiveCareer. So glad I saw this service through Indeed.com! So easy. I have a lot more confidence now in obtaining an interview.

Date of experience: June 3, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you for the awesome feedback, Jennifer we rely on input from customers just like you to make our service even better.

Canada
1 review
0 helpful votes
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This was supposed to be free
June 3, 2020

This was supposed to be free. How do I know you wont over charge my cc

Date of experience: June 2, 2020
Yashira H. — LiveCareer Rep
over a year old

To clarify, we are in fact free, George.

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

North Carolina
1 review
1 helpful vote
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I am pretty sure yall said free
June 3, 2020

I am pretty sure yall said free. That is why I started my resume on this site. After all the work of input, I get a surprise you have to buy.

Date of experience: June 2, 2020
Yashira H. — LiveCareer Rep
over a year old

Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume, Octavia.

However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Washington
1 review
0 helpful votes
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I thought the building was easy
June 1, 2020

I thought the building was easy. I want to see if I get any responses for the actual resume.

Date of experience: June 1, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your feedback and rating us with five-stars, Bob!

Canada
1 review
0 helpful votes
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So easy to use
June 1, 2020

So easy to use. Makes me feel confident in my resume and cover letter!

Date of experience: May 31, 2020
Yashira H. — LiveCareer Rep
over a year old

We’re happy to hear that it was as easy as 1, 2, 3, Adam.

Canada
1 review
0 helpful votes
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Thank you so much for providing this service. Your Canadian help center was also very good! Wish me luck!

Date of experience: May 31, 2020
Yashira H. — LiveCareer Rep
over a year old

You are very welcome, Lenz way to make our day, reviews like yours keep us going.

Oregon
1 review
0 helpful votes
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Very easy to create the resume, very professional and fast!

Date of experience: May 28, 2020
Yashira H. — LiveCareer Rep
over a year old

We’re happy to hear that it was as easy as 1, 2, 3, Amy.

Texas
1 review
0 helpful votes
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.
May 28, 2020

.

Date of experience: May 27, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you for giving us a five-star rating, Rodriza!

Georgia
1 review
0 helpful votes
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I loved how easy it was and the cover letter reads beautifully in that it flows well and sounds very profssional. Thank you!

Date of experience: May 27, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing the love, it’s awesome to know how pleased you are with how your resume turned out, Shonte.

Pennsylvania
1 review
0 helpful votes
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I had to use this service in order to submit my application.

Date of experience: May 27, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you for taking the time to share your thoughts with us, Maura please let us know what we can improve to better your experience.

Saudi Arabia
1 review
0 helpful votes
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It seem like there is no unique writer out there, the cover letter I got at the end it look the same as another company

Date of experience: May 27, 2020
Yashira H. — LiveCareer Rep
over a year old

We're always open to new suggestions for improvement, Mayson please do not hesitate to reach out to us with more of your feedback!

Texas
1 review
0 helpful votes
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Super easy to create a resume, completely stress free!

Date of experience: May 26, 2020
Yashira H. — LiveCareer Rep
over a year old

Way to make our day, reviews like yours keep us going, Ashley thank you!

Alabama
1 review
0 helpful votes
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This was advertised as a free resume builder. However, once I got to the end I was informed that it was in fact a charged service.

Date of experience: May 26, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you for sharing your thoughts, Candice!

We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.

California
1 review
0 helpful votes
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This made making a resume less stressful, more creative and thorough.

Date of experience: May 24, 2020
Yashira H. — LiveCareer Rep
over a year old

Just what we love to hear, Dorothy please let us know if you need any help in the future.

Canada
1 review
0 helpful votes
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$#*! heads have "free cover letter builder" but charge you a fee to get it at the end. Hope it was worth the $1.95 you scum bags enjoy hell.

Date of experience: May 24, 2020
Yashira H. — LiveCareer Rep
over a year old

We're sorry to know that you feel this way, Aaron to clarify, we are in fact free.

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Pennsylvania
1 review
0 helpful votes
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Very easy to build a modern resume and great templates!

Date of experience: May 22, 2020
Yashira H. — LiveCareer Rep
over a year old

We truly appreciate the four-stars, Simpler happy customers make our days brighter.

South Carolina
1 review
0 helpful votes
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It's a very useful, simple, and a fast way to create a high quality resume.

Date of experience: May 20, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you for trusting us with your new resume, Adam.

Florida
1 review
0 helpful votes
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You are at the top of the search bar for "FREE RESUMES".

After completing the whole thing to find I have to pay 3 dollars is not what I was looking for. Thanks for making me waste an hour of typing to pay $3 to not have to do it all over again

Date of experience: May 20, 2020
Yashira H. — LiveCareer Rep
over a year old

Hello, Elizabeth

We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

However, if you would like to download, print, or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.