From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
FAST AND EFFICIENT
Amazing resume builder with helpful hints to help you accentuate and personalize your resume for optimal results
Thank you for sharing your feedback, Maryam we’re excited to hear you feel that way about our resume builder.
The software guides you through the entire process of formatting the resume and creating usable phrases.
Thank you for sharing your feedback, Margaret Our team is always here for you, so if there’s anything else we can assist you with, just get in touch.
Talk about Quick and easy! This was great... I look forward to the response I get based on the cover letter I was able to write so quickly and with ease thanks to this "LiveCareer".
Way to make our day, reviews like yours keep us going, Ben thank you!
On google it stated free. Then after doing all the work it said give me money. $#*! you
To clarify, we are in fact free, Steven.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I thought it was great, BUT, you stated FREE< and yet a payment is at the end, and needs to be up front or its a scam
Thanks for rating us, Dana!
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Very easy template and smooth helpful programming.
My one complaint: I like typing my business name in all lower case and this would not let me do that!
Thank you for taking the time to let us know your feedback, Dorothy we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
Everything was great but I created my new resume but it disappeared. Where can I find it? My name is Jorge Paez
Thank you for letting us know about this, Jorge we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
I like it and I will definitely recommend it to others
Thank you for recommending our products and services, Antonio!
Very easy to use and I really like the layout of many of the templates. They are easily customizable and offer very good tips and ideas along the way showing real life examples on the side.
Thank you for sharing your feedback, Chris we’re excited to hear you feel that way about our resume builder.
Extremely helpful job descriptions and very easy to use.
Way to make our day, reviews like yours keep us going, Gina thank you!
Everything was really awesome. Resume Builder helped me immensely in preparing a very professional resume. Thank you ever so much. I'm eternally grateful for all your wonderful help. Keep up the good work, everyone. You're doing great!
Thank you for sharing your experience with us, Brenda our team prides itself on providing top-notch customer service and your feedback helps us tremendously.
It said free on google search, but asking money at the end. Not good
Thank you for sharing your thoughts, Shakhboz.
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I tried to cancel and somehow I'm now paying 3.00 a month. I didn't want to.
Thank you for letting us know about this, Robert we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Wat a great help, with templates, professional output and suggestion, highly recommendable
Thank you for recommending us, Marina we’re always here to land you a hand with your resume and cover letters.
The price is completely ridiculous. Taking advantage of people that need help during this economic hardship is disgusting
Thank you for rating our services, Charles and for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
Well designed and easy to complete. The examples are helpful and make it easier to complete forms.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Alex.
Very quick and efficient! Definitely would recommend
Thanks for recommending our products and services, Anna!
PLEASE refund my account. All I did was click to VIEW my resume and was just charged AGAIN, AFTER I JUST CANCELLED. I would appreciate your help on this.
Thank you, Deborah Mangiamele
*******@gmail.com
We want our users to have the best possible experience with our services and we’d love to see if we can find a way to make that happen, Mangiamele be on the lookout for a private message from us shortly.
I was charged twice on my CC. May I know why? And that too not the mentioned amount
Thank you for letting us know about this, Chabi we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your feedback is always welcome, Jennifer!