From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Great product. Only issue is I was offered the annual price and I clicked on it but it would not accept it as an option.
Overall very good - and I like the ability to move information amongst formats. I would like there to be some ability to select bullet indicators at front of lines
Thank you for taking the time to let us know your feedback, Peter we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
Don't like having to subscribe. If that is difficult I will change that to a 0 if I can.
We’ve taken note of your feedback and it’s much appreciated, Lori.
The resume building experience was quick and easy.
We're so happy to hear that you enjoyed the experience of building your new resume, Rodney!
When I needed to contact support about my account, Carla was incredibly helpful and kind. She helped me resolve my issue with professionalism and genuine kindness. She was great and I would highly recommend using this site, they also have the best resume builder, which is truly amazing because the formatting is so flexible and adaptive.
Hi, Rich
Thank you for sharing your experience with Carla, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
This is truly a great and efficient resume service.
Thank you, Trudi reviews like this really make our day!
An awesome Resume Builder with great suggestions to help make it stand out! So glad I found this!
Way to make our day, reviews like yours keep us going, Rob thank you!
Easy to navigate website and very useful cover letter guidance. Thank you for your help!
You are more than welcome, Patrick we are always happy to help!
Need suggestion /examples for each section example: Skills
We're always open to suggestions for improvement, Mudliyar please do not hesitate to reach out to us with more of your feedback!
Good... Need to still use the service and give one more star
Thank you for sharing your experience thus far, Bilimoria let us know what you think in the end.
Easy enough but need someone thats worked in fields to help with points to enter. Vague in some areas
Thank you for sharing, Brenda we’re always open to suggestions on ways we can improve and thank you for providing us with your feedback.
Thanks for helping me with so many formats. Now my resume looks much better. If there are quick topics on writing resumes, it will be helpful.
You are more than welcome, Guru and we're glad to know that you enjoyed our resume formats!
The link says free resume builder then you spend an hour making a resume and then you ask for payment options. Its bull $#*!. Then I pay for it because I'm not going to spend another hour of my time building another one with another sit.
We're sorry to hear that you feel this way, Taylor!
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Difficulty lining up bullets.
Charge at end was a surprise.
Our apologies for the negative experience, Teresa!
We’ve taken note of your feedback and it’s much appreciated. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
I did not know its a paid website... really very disappointed,, first we need to make so much effort to make a resume and when u r suppose to download & save u people are asking for card details.
We regret to hear of your disappointment, Ravleen!
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Too good and faster than I can think about myself!
Thank you for sharing your feedback, Swag!
Excellent, easy way to build a quick resume in no time!
We appreciate you detailing your satisfaction with our resume builder, Logan.
I love the different styles of cover letters & the help with suggested wording. Easy to use.
Thank you for sharing the love, Paul!
The job description templates provided to us could be worded better with higher vocabulary. Also a system that could recognize repeated phrases or words to avoid redundancy and make suggestions that will help you dense and consolidate your resume to one page. That's honestly been my biggest issues and this website could possibly be someone's number one stop if these supportive measures were added.
Thank you for taking the time to let us know your feedback, Brian we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
I was able to complete my resume within an hour with the great suggestions that are given for every area.
I would defiantly recommend this to my friends and family. It was very efficient and the price was good.
We appreciate you taking a moment to share your satisfaction with us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing this valuable information, Joe we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!