business logo of LiveCareer

LiveCareerReviews 8,733

3.7

About the Business

Let’s get you hired! At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.


livecareer.com
Founded in 2004
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LiveCareer Reviews Summary

The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days
Canada
1 review
0 helpful votes
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You have charged 25$ /month from my account
December 28, 2020

You have charged 25$ /month from my account. It is too much. Tonight I am going to cancel my account, you told us to continue with 4$/month. Don't you think it is weird. Isn't it?

Date of experience: December 17, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, for sharing your feedback and for giving us a great rating.

Malaysia
1 review
2 helpful votes
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Wasted my time to do this in twice
December 28, 2020

Wasted my time to do this in twice. Ended this service is not a free. Has been placed an order and paid for $6.
Please don't advertisement in free if you still collect the money from people to use this service. I still not receive any complete resume and the job that applied still pending.

Date of experience: December 17, 2020
Yashira H. — LiveCareer Rep
over a year old

Our website offers a Basic Access account completely free which allows you to download a plain text version. However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

California
1 review
0 helpful votes
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December 28, 2020

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Date of experience: December 14, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, for sharing your feedback and for giving us a great rating.

Greece
1 review
0 helpful votes
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GREAT OPPORTUNITY AND MEANS TO ENHANCE AND DEFINE our work experience in order to access employers by promoting our skills

Date of experience: December 14, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, for sharing your feedback and for giving us a great rating.

Georgia
1 review
0 helpful votes
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Such an easy and affordable option
December 28, 2020

Such an easy and affordable option. I would not only use LiveCareer again but would highly recommend!

Date of experience: December 14, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, for sharing your feedback and for giving us a great rating.

Colorado
1 review
0 helpful votes
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This was easy to use, especially for filling out my resume for the first time.

Date of experience: December 12, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, for sharing your feedback and for giving us a great rating.

Florida
1 review
0 helpful votes
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I found this website to have many more resume templates than Word. It was very easy to fill out, I had a new and fresh resume in minutes.

Date of experience: December 12, 2020
Yashira H. — LiveCareer Rep
over a year old

You just made our day, Caitlyn, thank you!

New Jersey
1 review
0 helpful votes
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It is easy to use and great suggestions for skill wording.

Date of experience: December 8, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Michael, for your review!

South Carolina
1 review
0 helpful votes
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Amazing way to do my resume!
December 8, 2020

Amazing way to do my resume! What would have taken me days upon days took me right at an hour. In addition, it is much more professional and so much better in the overall wording than I believe I could have accomplished. Can not recommend this site enough!

Date of experience: December 8, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Pamela, for sharing your satisfaction with us!

Washington
1 review
0 helpful votes
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Well organized and helpful
December 8, 2020

Well organized and helpful. LiveCareer will definitely help you prepare a professional quality resume.

Date of experience: December 8, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Paul, for the positive review!

Iowa
1 review
0 helpful votes
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Pretty Good
December 7, 2020

Pretty Good.

Automated Save function would be good - lost information on one section.

Date of experience: December 7, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Patrick, we love your feedback!

South Carolina
1 review
0 helpful votes
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I was pleased with the program but it was too expensive. At least with this payment arrangement, I can continue to get help

Date of experience: December 6, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Doris, for the feedback!

Georgia
1 review
0 helpful votes
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This entire experience has been amazingly simple and straightforward. It was very easy for me to update and edit my outdated resume, as well as add additional sections. I very much appreciate the features LiveCareer has to offer. Thank you so much!

Date of experience: December 3, 2020
Yashira H. — LiveCareer Rep
over a year old

We're thrilled to hear that you enjoyed your experience with us, Amanda!

Indiana
1 review
0 helpful votes
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I was surprised to see that a cover letter was written for me with just a few questions.

Date of experience: December 3, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Pamela, for sharing your satisfaction with us!

Indiana
1 review
0 helpful votes
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So Easy and A lot of different Resumes to choose from! Thank You!

Date of experience: December 1, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Tiffany, for the glowing review!

Pennsylvania
1 review
0 helpful votes
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Save features are not well specified when I tried to go back to correct previous page(s), I lost work.

Date of experience: November 30, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Gregory your feedback is much appreciated!

Louisiana
1 review
0 helpful votes
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Resume style options are relevant and the resume builder software is comprehensive and easy to use.

Date of experience: November 28, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Christopher, for the positive review!

Brazil
1 review
0 helpful votes
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Love the site but was expensive to pay monthly
November 30, 2020

Love the site but was expensive to pay monthly. Happy to know I can still have the service paying per year.:-)

Date of experience: November 27, 2020
Yashira H. — LiveCareer Rep
over a year old

We thrilled to know that you love our site, Regina, thank you for sharing it with us!

Wisconsin
1 review
0 helpful votes
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I didn't like that it wasn't clear that I would be charged $24.95 after the first two weeks. I do like that it's easy to cancel your subscription, and I made a change to my account.

Date of experience: November 25, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Mary, for your feedback, to clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Washington
1 review
0 helpful votes
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Very easy to build with what I would like to say but did not know how to phrase it.

Date of experience: November 24, 2020
Yashira H. — LiveCareer Rep
over a year old

Thank you, Richard, for letting us know that it was easy to use our builder!