LiveCareer has a rating of 3.3 stars from 8,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Easy to write my letter with the help of this site
Pretty good, bit annoying being that I had to pay for a subscription
Thank you, your feedback is much appreciated!
This was very quick and easy for a professional resume!
Thank you for trusting us with your new resume, Heather!
Very good site, easy access, helpful customer services. Would use it again. Thank you
Hi Daniela:
Thank you for this amazing review! We are thrilled to hear you had an excellent experience with our product and our customer service. If you have any questions or concerns please feel free to contact us.
Best Regards,
LiveCareer
Auto renewal should be an option not forced on people
Thank you for the feedback, Jon.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Very helpful and timely every time I need this service.
Great to hear, thank you for rating us and sharing your experience!
For the latest employment news and career management advice, follow us on:
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Great experience. Easy to use and navigate, looks fantastic
We love your feedback Catherine! Thank you so much for sharing!
User friendly and great advice built within! Almost makes resume building fun.
Thank you for sharing your feedback and rating us five stars!
This resume builder was by far a great experience and help.
Thank you for sharing your feedback and for giving us a great rating.
Professional, helpful and easy to use resume building site.
Hi Patrick B.,
We are happy that you had a good experience with our site. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Surprisingly easy to build resumes. The more than ample format choices were a welcome sight.
Thank you for sharing your feedback and rating us five stars!
The template simplified my overall experience in detail and was easy to understand.
Thank you for sharing your feedback and rating us five stars!
Awesome site! All the tools necessary to create that wow resume.
Hi Kiki S.,
We are so happy that you liked the site. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
Love the site. Very Helpful and so far easy to navigate.
Thank you for rating us! We are very grateful for rating us with five stars and that you are satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
This was supposed to be free. How do I know you wont over charge my cc
To clarify, we are in fact free, George.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Overall very good. I have used the service many times
Thank you for being one of our loyal customers, Brennan! We appreciate the positive feedback!
Made creating resume a great experience and well worth the nominal fee.
Thank you, David, for sharing your feedback and for giving us a great rating.
Would not recommend to anyone I know, absolutely and completely unhappy with this site,
We're very sorry to hear that you are unhappy with our website, Aminda. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
The representative was very helpful and respectful.
Hi Jeanne:
Thank you for this super review! We are so glad to hear that you had an excellent experience with our customer service. If you have any further doubts with your resume, please feel free to contact us.
Best Regards,
LiveCareer
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you, Peti for letting us know how easy and helpful it was!