LiveCareer has a rating of 3.3 stars from 8,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Easy and effective CV writing tool. Saved My time!
So fair my experience with this program is very productive. Hope it gets me an interview.
Thank you, Karen, for sharing your feedback and rating us five stars!
I have made multiple resumes, great way to put everything.
Thank you for your review, glad we were able to help, Tamara!
Amazing! Love the changes and easier wording for help!
Thank you so much for your review, we are happy to help you always!
Excellent. Very intuitive and to-the point application
Thank you for sharing your experience and rating us five stars!
I would recommend this service to my family and friends.
Thank you for rating us five stars and for your recommendation to the family and friends. We're so glad that you feel happy with our service.
Very helpful format for resume. I was able to find a job within 2 weeks.
Hi Laurie H.,
Congratulations on your new job! We’re glad to be of help. We wish all the best in your new career.
Best regards,
Anna
LiveCareer
Quick, precise, professional, excellent options. Easy to use
Thank you for sharing your experience and rating us five stars! We're always happy to help our customers.
Excellent, samples were very helpful in creating my resume
Hi James M.,
We are happy that you found the site helpful. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
I like thy choices of formats &
Multiple listed credential attributes.
Thank you for sharing your feedback and rating us five stars!
Unable to get certain jobs skills. Example: security officer
Our apologies for this kind of experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below. https://www.livecareer.co.uk/contact
Created a great cover letter that met all my expectations
Great to hear! We're so grateful for your feedback and glad to know that you're satisfied with our service, although we noticed that you rated us with 4 stars. It would be fantastic if you could adjust your rating towards us to match your positive feedback.
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Good website to create resume. Super easy. No complaints here.
Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!
Live career was easy to use and very affordable. Great customer service provided
Hi Lori:
Thank you for that wonderful review! We are very happy to know that you found our service to be “The Best!”. Reviews like these make us strive to deliver the best of the best for you. Please feel free to contact us, if you need anything else in the future.
Best Regards,
LiveCareer
It was great, very easy to use and you can cancel anytime.
Hello Cindy,
Thank you for that terrific feedback. It is great to know how pleased you are with how user friendly is our product. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
LiveCareer
Very polite. Gave refund due without argument. Would recommend site to others.
Hi Darlene:
We are glad to hear this! Thank you for sharing this great review and recommending us to all your friends and family. Please feel free to contact us if you have any questions or concerns in the future.
Best Regards,
LiveCareer
Very easy. Quick. Lots of different templates to pick from.
Thank you, Justin, for sharing your feedback and rating us five stars!
So far this is an easy process to update my resume
Thank you for sharing your feedback and for giving us a great rating.
Hello - I never subscribed to your services and you are debiting my bank account - 4 months of debits. Please reimburse IMMEDIATELY.
Hi Elizabeth B.,
I’m very sorry that you have had this experience with our service. Please contact me directly with the last 4 digits of the card that was billed and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best Regards,
Anna
LiveCareer
It was great! Easy to follow the steps and customized
Thank you for sharing your feedback and rating us five stars!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you, Melides, for sharing your experience with us!