LiveCareer has a rating of 3.3 stars from 8,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Excellent site. Would recommend for resumes and cover letters.
Thanks for the resume help. I haven't thought about fixing it in years.
Thank you for sharing your feedback and rating us five stars!
Enrique was wonderful helpful courteous and efficient
Hi Amy:
Thank you for that amazing review! We are very glad that Enrique was able to help you out. If you need anything else, do not hesitate to contact us.
Best Regards,
LiveCareer
After entering all information found out i had to pay
Thanks, E. W., for the feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Great help typing a cover letter, specially since I have never done one before.
Way to make our day, reviews like yours keep us going, Claudia.
Thank you so much for your service. It has helped me considerably.
Thank you for sharing your feedback and rating us five stars!
Thanks for the opportunity. This website is functioning properly.
Thank you, Brandon, your feedback is much appreciated!
So easy to use. Makes me feel confident in my resume and cover letter!
We’re happy to hear that it was as easy as 1, 2, 3, Adam.
I would have never thought to put together a cover letter that great. Thank you so much.
You are very welcome, Toni! We’re happy to help.
Excellent I love this product, will definitely be recommending it to others.
Thank you for sharing your feedback and rating us five stars!
Dishonest site I agree with everything said below. Total scam.
Dear Clayson,
We work hard to create the best online resume builder. Please contact our customer service if you’ve had a problem with the product, or need additional support. Our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576.
Best Regards,
Livecareer
Excellent customer service! They returned all my money for their monthly fees after I asked them.
Thank you for your review. Have a wonderful day.
This is an amazing website to build in-demand resumes.
Thank you for trusting us with your new resume! We're happy to have you as a customer.
For the latest employment news and career management advice, follow us on:
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Pinterest: https://www.pinterest.com/livecareer/
Looks terrible. Customer Service is very short with you.
We appreciate you sharing your experience with us, Joe. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.livecareer.com/contact-us
Really easy to use and i loved the recommendations
Thank you for sharing the love, Parker. It’s awesome to know how pleased you are with how your resume turned out. We’re happy to help!
He was able to help me out quickly and I'm a happy client because of him!
Hi Debbie, thank you for that great review! We are happy to know that Nathan was able to resolve everything for you. These type of feedback makes us change the way we do things for you and we appreciate that 5 star rating. If you need anything else, just contact us, we’re here for you. Thanks!
My experience was great with LiveCareer. Thank you.
Hi Cheryl G.,
We are glad that you had a good experience with our service. We wish you all the best!
Best regards,
Anna
LiveCareer
Great experience. I landed the job.
Easy to cancel
Hi James,
Congratulations on your new job! We’re glad that you had a good experience with our site. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
The site was easy to use and set up a professional resume
Hi Stephanie C.,
We are glad that you found the site easy to use. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Difficulty lining up bullets.
Charge at end was a surprise.
Our apologies for the negative experience, Teresa!
We’ve taken note of your feedback and it’s much appreciated. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Hi Heather R.,
We are so happy that you loved the site. Thanks for recommending our services to others.
We wish you all the best!
Best regards,
Anna
LiveCareer