LiveCareer has a rating of 3.2 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Good and cheap service
I love the different features they offer to do a high standard resume
Agreed, with others this site makes it unnecessarily hard to cancel.
Dear Bryan,
Thanks for your comment.
We make cancellation really easy as we give you multiple ways to cancel your subscription: By calling our customer service number at 1-888-816-0576, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@livecareer.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section.
Best regards,
Livecareer
Wonderful! The examples helped me to laser focus my experience.
Thank you, we truly appreciate the five-star rating, happy customers make our days brighter.
The template was helpful, easy to use and concise.
Thank you, we're always here to lend you a hand, Michael!
Easy to use and quick! Few jobs don't matched that I wanted it.
Thank you, Linda, we’re happy to hear that it was as easy as 1, 2, 3!
Love the format and information to help create your resume.
Thank you, we truly appreciate the five-star rating, happy customers make our days brighter.
Good look for a resume would probably use this again
Thank you, Becky, for rating us with four stars!
Good look for a resume would probably use this again
Too good and faster than I can think about myself!
Thank you for sharing your feedback, Swag!
It has been user friendly and easy to develop a manuscript.
Thank you, ER, your feedback is always welcome!
Excellent, easy way to build a quick resume in no time!
We appreciate you detailing your satisfaction with our resume builder, Logan.
Amazing tips/suggestion for CV bullet-points writing
Thank you, Frank, for sharing your feedback and for giving us a great rating.
Very easy to use, bullet points were extremely helpful
Thank you, Dorothy, for your review, glad we were able to help.
Love this program. And how good it makes my resume look
Thank you for this great feedback and for rating us!
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Easy to use, good choice of layouts, various pre written choices, loved it
Thank you for sharing your feedback and rating us five stars!
Very helpful site, made everything simple and concise.
Thank you for sharing your feedback and for giving us a great rating, Barbara.
Thoroughly enjoyed the process and its was a fantastic experience, Thank you
Thank you for sharing your feedback and rating us five stars!
Makes the resume process easy and gives good examples.
Thank you for sharing your feedback and rating us five stars!
Thank you for all your help. I hope to secure a permanent position with this resume
You're very welcome, Sydio it’s awesome to know that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire.
Very useful site with a lot of good information. Highly recommended!
Hi Becky B.,
We are so happy that you found the site helpful. Thanks for recommending us to others.
We wish you career success!
Best regards,
Anna
LiveCareer
Excellent site. Would recommend for resumes and cover letters.
Hi Heather R.,
We are so happy that you loved the site. Thanks for recommending our services to others.
We wish you all the best!
Best regards,
Anna
LiveCareer
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you, for taking the time to let us know your feedback, we’re always happy to hear it!