LiveCareer has a rating of 3.2 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Very helpful and convenient especially when in a rush to get it done.
I like how this software helped me with my resume.
Thank you for sharing your satisfaction with us, Kia!
Great site, with a vast variety of resume options/templates
We appreciate you detailing your satisfaction with our builder, Penny!
The cover letter process was fast, easy and user friendly.
Thank you for sharing your feedback and rating us five stars!
Your agents are very helpful, courteous and professional.
Hi Ida H.: Good to know how pleased you are with how you rate your customer service experience with us. Thank you for that awesome feedback. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards, LiveCareer
Excellent website for beginner who wants to make a good resume...
Thank you, Kaushal, for your feedback!
The info on this site was very useful and professional.
Hi William:
Thank you for providing us with this good review! We are happy to hear you had a pleasant experience with our product. Please feel free to contact us if you have any doubts or concerns.
Best Regards,
LiveCareer
Made it easy and really quick to get my resume typed up!
Thank you for sharing your feedback and for giving us a great rating.
Amazing features, easy editing, export to multiple file formats
Amazing! We are very grateful for rating us with five stars and that you are satisfied with our service!
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I really like the ease and intuitive resume prompts
Thank you for sharing your feedback and rating us five stars!
Little flexibility changing info. Frustrating and still do not like format
Easy to use website thanks guys for helping me with my resume
Hi Manuel A.,
We are glad that you found the site helpful and easy to use. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Hi B. H.,
I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
Good and pertinent selection of verbiage for resume
Thanks for the review! We're glad that you're satisfied with our builder.
This was a great experience with LiveCareer. Very user friendly and kind of fun to use!
Hi Heather E.,
We are so happy that you enjoyed our service. We wish you the best in your job search
Best regards,
Anna
LiveCareer
LC helped me a lot presenting the templates for resumes and summaries.
Hi Antonio M.,
We are glad to be of help. We wish you all the best in your job search.
Best regards,
Anna
LiveCareer
Great database of occupations along with duties, tasks and jobs as they relate
We appreciate you taking a moment to share your satisfaction with us, Todd!
Way too expensive. Like preying on people already out of work.
Thank you, John, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
This made making a resume less stressful, more creative and thorough.
Just what we love to hear, Dorothy please let us know if you need any help in the future.
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you for sharing your feedback and rating us five stars!