LiveCareer has a rating of 3.2 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Stay away from this one! All of these reviews saved my credit card! Thank you!
Its was very simple to use. It got me the results I wanted.
Hi Grant C.,
We are glad that you liked the site and service. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Clear and concise set up with multiple options for personal customization.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, David.
Livecareer did an outstanding job... I would do 10 star if it was available.
Hi Ahmod G.,
We are so happy that you were thrilled with the service. Thank you. We wish you all the best!
Best regards,
Anna
LiveCareer
Nice service to build your own CV using a template.
Hi Bruno M.,
Thanks for providing me the email address you used to create the account.
I issued a full refund in the amount of £22.95. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues. You can email me at anna. B@livecareer- support.com
Best regards,
Anna
LiveCareer
Great source for resume building! Easy to use and understand! Plus I got the JOB!
Hi Kera M.,
Congratulations on your new job! Glad that you found the site easy to use. We wish more success in your new career.
Best regards,
Anna
LiveCareer
I loved this experience the site was very easy to use!
Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!
Great tool easy to use and very useful tips; I highly recommend it.
Thank you for sharing your feedback and rating us five stars!
Completion of the tasks to be done was in order & saved
Thank you for sharing your feedback and rating us five stars!
Had no problems resolving issues I called for. Representative was very helpful
Hi Javon:
Thank you for sharing this good review! We are happy to hear that had a good experience with our product and customer service. Please feel free to contact us if you have any questions or concerns in the future.
Best Regards,
LiveCareer
Live career is the epitome of today's global resume builder. Thank you
Hi Bamidele:
Thank you for this tremendous review! We are thrilled to hear this. Thank you for sharing your feedback with us and we wish you the best of luck in your job search. If you have any questions or concerns in the future feel more than free to contact us.
Best Regards,
LiveCareer
Great resume making experience. Excellent suggestions and examples.
Thank you for sharing your feedback and rating us five stars!
Super easy to create a resume, completely stress free!
Way to make our day, reviews like yours keep us going, Ashley thank you!
Very easy to build a modern resume and great templates!
We truly appreciate the four-stars, Simpler happy customers make our days brighter.
Easy to navigate and well though out process. Especially the skills portion.
Thank you for sharing your feedback and rating us five stars!
Quick and easy to use. Extremely helpful with terminology for specific jobs/careers
Thank you, Charles, we’re happy to hear that it was as easy as 1, 2, 3!
So easy to use... made making my resume such a fast process.
Thank you for sharing your feedback and rating us five stars!
Simplified the resume and CV creation process for me
Thank you for this great feedback and for rating us!
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Really great and efficient, however i was charged twice
Thank you for sharing your feedback and rating us five stars!
OMG, unbelievable how easy and straight forward this process is!
Amazing to hear this, Jim! Thank you for rating us five stars and for sharing your experience.
We're always happy to help!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
We appreciate your sharing your feedback, MP. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.livecareer.com/contact-us