LiveCareer UK has a rating of 3.8 stars from 194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer UK most frequently mention customer service, cover letter and new job. LiveCareer UK ranks 12th among Career Advice sites.
Great company to do business with, very helpful staff and prompt replies for any inquires. Will always recommend
How do an organisation such as yours take out money from ones account without notification for a subscription I am not aware of.
We apologize for any inconvenience this may have caused you. We'd love to take this chance to explain some misinformation about our services.
Our subscriptions are auto-renewing, as we have a continuous billing feature that charges the credit card on file after the 14-day trial expires and every four weeks afterward unless they choose to cancel the subscription beforehand.
If there was no cancellation request sent before the trial period, the account is enrolled into a monthly subscription at the regular price. The auto-renewal information is listed in multiple areas like our plans page, the payment information page, and lastly, on your welcoming email, which confirms the 14-day trial purchase and a detailed overview of your new subscription.
For more information, please refer to our Terms and Conditions page: https://www.livecareer.com/terms-of-use.
We hope that this clarifies any confusion. Please get in touch with our Customer Service Team for immediate assistance and cancellations using the link provided below.
https://www.livecareer.co.uk/contact
Thank you for getting in touch with us!
A very good service always had someone reply to live customer service over the chatroom. Very helpful and clear. Great!
Hi Leo D.,
We are so happy that you had a good experience with our customer service. We wish you all the best!
Best regards,
Anna
LiveCareer
Really quick... helped me with my enquirie really fast
Also really friendly xxI would recommend to my friends... it's really easy create cv fast...
Hi Lienite,
Thanks for the feedback, it's very important for us.
Very easy to use, I now have a professional looking CV and customer service are easy to get hold of and very helpful
Hi Beverley:
Thank you for that fabulous review! We are happy that you found our services easy to use and that you liked our customer service. If you need any further assistance, do not hesitate to contact us.
Best Regards,
LiveCareer
Fantastic Site Would Highly Recommend so easy to use with helpful hints to make your CV stand out ***************************
Hi Margaret B.,
We are glad that you found the site easy to use. Thanks for recommending us to others. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
Great service for building a professional cv & will use it again if & when I need to
Hi Gordon M.,
We are glad that you liked the site. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
Easy to use and really makes your CV look professional and stand out from other applicants.
Hi Ebby S.,
We are glad that that you found the site helpful in your job search. We wish you career success!
Best regards,
Anna
LiveCareer
This is awesome site, My resume is so perfect, I am getting very good response.WOW
This is amazing! It’s fantastic to know how pleased you are with how your resume turned out!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
I found the site easy to navigate, and a good choice of templates to use
Thanks for sharing how easy it was!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Excellent Service & Easy to use. Also live chat was very easy and friendly
Hi Dawn B.,
We are glad that you had a good experience with our site and customer service via chat. We wish you all the best!
Best regards,
Anna
LiveCareer
Thank you for your help, i couldnt have done so good without you!
Hi Loredana G.,
We are glad to be of help. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
The Customer Service Operator (Diego) was very very helpful and calm. Thank you
Thank you for your review!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
Live Career uk is a very great app, they built my cv it was great and it helped me secure a job
Hello,
We’re thankful for the amazing feedback you have given us!
Easy to follow and great templates. Takes moments to make a professional cv and covering letter
Hi Niic B,
We are glad that you liked the site and the different templates. We wish you the best in your career search.
Best Regards,
Anna
LiveCareer
Easy to use and really helpful to design a good cv.
Hi Ewelina K.,
We are so happy that you found site easy to use and helpful. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
My resume creation was so good and presentable. It was simple and easy to follow
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Brilliant, easy to follow instructions. Would recommend to others.
Hi Michael T,
We are so happy that you found the instructions easy to follow. Thanks for recommending us to others. We wish you career success!
Best Regards,
Anna
LiveCareer
Very easy to use. Lots of tips and would recommend to others to use
Hi Paul M,
We are glad that you found the site easy to use. Thank you for recommending us. We wish you the best in your career.
Best Regards,
Anna
LiveCareer
A very good and quick contact. A very nice and helpful adviser. Thank you very much
Hi Aleksandra,
Thank you so much for your feedback about our Chat Customer Service interface. We strive to deliver a prompt and helpful experience for all our customers. Feel free to contact us if you need assistance or if you have questions about our products.
Best regards,
LiveCareer
Answer: Hello, Michael Thank you for contacting, Livecareer UK! We'll address any inquiry privately in order to find a proper solution, we kindly ask that you do not publish personal confidential information. When you can please contact our Customer Service Team directly so they can help you with anything related to your account or services. Contact Us: https://www.livecareer.co.uk/contact
Answer: Hello, Priya Thank you for reaching out with your question. Our apologies for any inconvenience that this may have caused, however, we would like to take this opportunity to clarify some information regarding our products and services. To explain, when users sign up for our 14-day trial offer, we're very transparent in disclosing all of the subscription policy in several areas starting from our sales page where our plans are displayed continuing to the payment confirmation page, and finally on your payment confirmation email as well. We hope that this helps and if you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need. Contact Us: customerservice@LiveCareer.com
Answer: Thank you for the information and we're sorry about the delayed response, Andrew! For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account. If you want to avoid any recurring monthly charges simply cancel the account before the 14-day trial expired. Also, you may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectcv.co.uk Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN).
Answer: Again, we apologize for any inconvenience or confusion this may have caused and we're deeply sorry to hear you experienced this with our company. Under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN). Hope this clears up any of your doubts. Thanks again!
Answer: Hi Madi. Thanks for getting in touch with us. You may cancel your subscription using any of the following options: Email us at customerservice@LiveCareer.com Over phone at 855-213-0348, Monday-Friday from 8 AM to 8 PM CST, Saturdays from 8 AM to 5 PM CST, and Sundays from 10 AM to 6PM CST By clicking on the Chat button on our website LiveCareer.com From your account- go to Settings>Subscription>Cancel (on the top right of your Home Page when you Login)
Answer: Hi Madi. Thanks for getting in touch with us. You may cancel your subscription using any of the following options: Email us at customerservice@LiveCareer.com Over phone at 855-213-0348, Monday-Friday from 8 AM to 8 PM CST, Saturdays from 8 AM to 5 PM CST, and Sundays from 10 AM to 6PM CST By clicking on the Chat button on our website LiveCareer.com From your account- go to Settings>Subscription>Cancel (on the top right of your Home Page when you Login)
Hi Steve,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.