LiveCareer UK has a rating of 3.8 stars from 194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer UK most frequently mention customer service, cover letter and new job. LiveCareer UK ranks 12th among Career Advice sites.
Efficient - does what it says
The only drawback is the price - especially when someone is looking for a job and has a tight budget to manage
The support was great got back to me in seconds. Helped me solve my issue, definitely recommended them to a friend.
Hi Luke,
Thank you for your feedback and for rating us with five stars.
Marcos was helping me with the cancellation of my account and he was very caring, respectful and helpful. Thank you again!
Hi Anna,
We are thrilled that you were delighted with how Marcos was able to provide a resolution about your request. We are committed to providing great customer service. Thank you so much for your awesome feedback!
The site is easy to use, and the customer service support was exceptional. I will always recommend it to others.
Happy
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Easy to use, a bit disappointed that after doing the cover letter I had to pay, and sign up for a direct debit.
Thankfully it was easy to cancel.
Hi Sarah L.,
We are glad that you found the service easy to use and cancel.
We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Marketing team.
We wish you career success!
Best regards,
Anna
LiveCareer
Excellent template, easy to use and amend. Was lucky enough to secure the job straight away! Would definitely use again!:-)
Hi Glen H.,
Congratulations on your new job! We are so happy that you found the site easy to use. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
I had a query today. Great support from danieris (?) Helped me get it solved. Great CV and letter formats and easy to use.
Hi Daniel,
Thank you for your feedback about our product and for sharing your experience with our Customer Service.
1st one I used easy to do and got job! Would use again easy to cancel if not needed after 1st 14 days.
Hi Sarah, thank you for that amazing review! Congratulations on your new job! We are happy to know that you really liked our services and that you had a hassle free experience, we really appreciate it. If you need anything in the future, just contact us, we’re here for you. Thanks!
This co. Has trading practices more akin to Del boy and Rodney than a reputable co. Shady billing no clarity avoid avoid avoid
Hi Kevin S.,
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best Regards,
Anna
LiveCareer
I used this site to create a new up dated cv and cover letter. I found the site and tips very helpful.
Hi Duncan P,
We are happy that you found the site very helpful. We are glad to be of help. We wish you the best in your career search.
Best Regards,
Anna
LiveCareer
I found it very helpful and there's lots of styles to choose from. Make it quick and easy to create a cv.
Hi Rach B.,
We are so happy that you found the site helpful and easy to use. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
It give a simple break down of how to do a CV and a cover letter which i needed. It was laid out neatly and great for what i needed.
Hi Gillian S.,
We’re glad to be of help. We wish you the best of luck in your career.
Best regards,
Anna
LiveCareer
Very easy site to use, excellent help available if need be. No hard sale to keep you. Totally recommend them and would always use if need be.
Hi Lisa T.,
We’re glad that you enjoyed the site and service. Thanks for recommending us to others. We wish you career success!
Best regards,
Anna
LiveCareer
Resume building is very easy and the resumes are highly professional. The other services are also excellent.
Thank you for your review!
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I get my dream job thanks to CV maker! Really great job! I do Recommend to all because your dream job is just a seconds away!
Hi Daniella T.,
Congratulations on your new job! Thanks for recommending us to others. We wish you all the best in your new career.
Best regards,
Anna
LiveCareer
Very helpful online chat with a customer service representative, inquiry dealt with in a timely manner
Hi Magdalena.
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
I would recommend, customer service was very polite and accommodating. Thank you.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Customer service team is very prompt and extending help like no other. Much appreciated. Keep up the good work.
Hi Antara,
Thank you for your feedback and for sharing your experience with us. We wish you the best in your job search.
Fantastic site. Really useful advice and templates helped me create a great CV. Easy to cancel subscription.
Hi Kate B.,
We are glad that you found the site helpful and easy to cancel. We wish you career success!
Best regards,
Anna
LiveCareer
I absolutely hate writing cv's but this made everything so easy and the online chat person was amazing help
Hi Jodie,
Thank you for your feedback and for sharing your experience with us.
Answer: Hello, Michael Thank you for contacting, Livecareer UK! We'll address any inquiry privately in order to find a proper solution, we kindly ask that you do not publish personal confidential information. When you can please contact our Customer Service Team directly so they can help you with anything related to your account or services. Contact Us: https://www.livecareer.co.uk/contact
Answer: Hello, Priya Thank you for reaching out with your question. Our apologies for any inconvenience that this may have caused, however, we would like to take this opportunity to clarify some information regarding our products and services. To explain, when users sign up for our 14-day trial offer, we're very transparent in disclosing all of the subscription policy in several areas starting from our sales page where our plans are displayed continuing to the payment confirmation page, and finally on your payment confirmation email as well. We hope that this helps and if you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need. Contact Us: customerservice@LiveCareer.com
Answer: Thank you for the information and we're sorry about the delayed response, Andrew! For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, you may download a plain text version of your resume for free. We also, provide the option of a 14-day trial for a small fee, which gives you the ability to print, e-mail or download your resume and cover letters, but these features are NOT listed within the free account. If you want to avoid any recurring monthly charges simply cancel the account before the 14-day trial expired. Also, you may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectcv.co.uk Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN).
Answer: Again, we apologize for any inconvenience or confusion this may have caused and we're deeply sorry to hear you experienced this with our company. Under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN). Hope this clears up any of your doubts. Thanks again!
Answer: Hi Madi. Thanks for getting in touch with us. You may cancel your subscription using any of the following options: Email us at customerservice@LiveCareer.com Over phone at 855-213-0348, Monday-Friday from 8 AM to 8 PM CST, Saturdays from 8 AM to 5 PM CST, and Sundays from 10 AM to 6PM CST By clicking on the Chat button on our website LiveCareer.com From your account- go to Settings>Subscription>Cancel (on the top right of your Home Page when you Login)
Answer: Hi Madi. Thanks for getting in touch with us. You may cancel your subscription using any of the following options: Email us at customerservice@LiveCareer.com Over phone at 855-213-0348, Monday-Friday from 8 AM to 8 PM CST, Saturdays from 8 AM to 5 PM CST, and Sundays from 10 AM to 6PM CST By clicking on the Chat button on our website LiveCareer.com From your account- go to Settings>Subscription>Cancel (on the top right of your Home Page when you Login)
Hi Wiqas M.,
We are glad that to hear you found the site efficient and hope that it fulfilled all your CV needs. We wish you the best of luck in your job search.
Best regards,
Anna
LiveCareer