Litfad

I ordered a table weeks ago and opted for expedited shipping! Still waiting and they won't refund my money!

Late shipment and damaged furniture and they don't accept any refund returns. STAY AWAY from them, very cheap quality with no customer service. CHINESE FURNITURE SUCKS

If I could give zero stars I would. Worst waste of money ever. Terrible customer non service. $#*!e!

Don't buy on that website, quality are very bad, no return available and solution provided by that company

I bought a set of chairs. They had the red and black combination I was looking for. I paid $1300. They took 2 months to arrive, which was fine, I was warned it would take a while. One of the chairs came damaged, the red leather seat had dings and marks all over it. I wrote to Litfad, with photos, and they offered me a 10% discount to keep the chairs. I told them I loved the chairs and wasn't looking to send them back, I just needed one replacement for the damaged chair. I wasn't even asking for a full chair - the legs were fine. I needed the chair part. They said they'll send me another seat/back assembly. I finally got it, a month later, and lo and behold, they sent me a seat (without the back) and some screws. These people were assuming that I, a single disabled female, was about to completely deconstruct a chair I paid $300 for to replace the seat alone. I don't even own the tools to do that. If I wanted to build my own furniture, I sure as hell wouldn't be paying $300 a chair. I wrote them back asking what they thought I would do with this lone seat, and they sent me back a pdf with instructions in broken English for disassembling the chair and putting it back together. For $300? Get out of here. It would have cost them nothing to just a completed seat/back assembly so I could screw the legs on and be on my way. I will never order from Litfad again. The last photo is what they sent me as a "replacement."

Cheap quality. Hard sofa. Not comfortable. Took 3 months for delivery. I can't believe what I paid for this thing. Will never shop LITFAD again.

6 month on no sign of delivery still waiting worst online company ever experience,
Hi friends today I want to share a very bad experience with this online shopping from Litfad.We ordered our table from this company last year on 23/09/2022 and the delivery was said to be on last year November 19/11/2022,as per the email send from Litfad team,but six months on we have not received our table top, even i did a insurance on its delivery,every time we try to contact the team they seem to least bothered about your delivery and not professional at all, they have no clue about the delivery time scale and they do not even care to response the customer question properly when the dont have a customer telephone number. Since last year i have been chasing by email about my delivery, they seem to have no information about the delivery date and time, some time they reply that its has reached your destination and will be soon deliver to your address, on the other hand another reply few days later they reply to me that we are going to ship your order and it will take four to six weeks,actually they are lying and don't even bothered to say the truth that it has not yet send to us. We made a very big mistake by not reading the review first,then we could save our time and money and not wasting our precious time.my order number was ******* and they are still asking what your order number such a un experience staff at Litfad,Friends i will keep you inform until I get my parcel again its been 6 month my delivery has not yet arrived at my address, please be sure to read the review first before you purchase any thing from this company.
Milton

Very bad experience bought desk delivered broken and no assembly manual
Very poor experience
Delivery took 3 months.
Stay away from them.

My desk came earlier than expected, you would think, good. Desk arrived cracked in quite a few spots, came with no instructions

The have not delivered my order after three months. No customer support. Litfad is a scam.No
Customer service.

We ordered a lamp and it arrived broken. Did not accept to reimburse. Still have not received full refund. Total SCAM. Do not use.

Very rude bad customer service skills was only simply asking a question about a product. Come to find out they already have bad reviews.

Intentional delay so they could refuse to cancel my order a couple minutes after I placed it. I wish I had read the reviews.

Despite I ordered a new item, it arrived with minor scratches, bent, no instruction paper.
Plus they shipped me a wrong model (different voltage lighting).
I knew it was safe to install, but light was very dark due to lower voltage in this country.

Emailed back and forth 10 times. One good thing is that they have quick customer support.
They are selling garbage and get so many complaints all over the world.
Though my light had so many issues, I didn't want to waste time for return as their shipping is very slow.
(I spent $200 for shipping alone btw)
Asked for some fix or assistance on resolving voltage/brightness problem.

As expected, they kept avoiding the problem and ended up saying that it is broadband voltage.
Of course I sent them the proof of picture that it wasn't. They're simply trying to avoid the issue.
Another week passed and now my light flickered crazy like a night club.
Hundreds of dollars worth LED light just died in 3 weeks. Any $5 LED bulb can last years. WOW!

Emailed them again and sent video. Finally they decided to send me a small 'LED driver'.
Received it, cut all the inside wires and connected each color line to LED driver. I had to fix all myself.
Cleaned some darkened / burnt areas from 3 weeks of use.

Lighting is currently 'brighter' (not bright enough) and usable,
But a bit concerned about safety as they don't have ANY safety certificates.
I just hope they later dies silently, not start a fire.

The only reason I bought from Litfad was the design.
Similar designs from other places were quite expensive.
Probably copied the design which 'they' usually do and sell it cheaper.

My fault to try this company. I knew about their unbelievable reputation from searches.
Had to experience to learn. My bad. Please don't try it yourself.

I recently had the misfortune of dealing with Litfad which turned out to be a complete scam operation. From the moment the bed arrived, it was evident that the item description and the pictures displayed on their website were grossly misleading. The product I received was nothing like what was advertised, and it was of extremely poor quality. Scandinavian wood my foot this a cheap quality lumbar. See pictures

To make matters worse, the bed I received was severely damaged and had multiple missing parts. It was an absolute disappointment and a hassle to deal with their customer service for the past three months. Despite paying extra for insurance, they refused to provide a refund and showed no concern for the faulty product they had sent.

Their so-called solution to the problem was laughable. They suggested selling the product on eBay or giving it to friends and family, along with a measly 5% discount. This was a feeble attempt to avoid taking responsibility for their fraudulent business practices. It is clear that this company is operating as a sham operation from China, preying on unsuspecting customers.

What's truly infuriating is that even resorting to a credit card claim will not yield any positive results. The scammers have cunningly set up multiple safety nets to deny claims and evade accountability. It is a chilling reminder that buying anything from this website is equivalent to burning your hard-earned money and being subjected to endless frustration.

I strongly advise everyone to steer clear of this deceitful operation. The false advertising, inferior products, damaged goods, and lackluster customer service are all red flags that should serve as a warning to potential buyers. Save yourself the headache, disappointment, and financial loss by avoiding this website at all costs.

It is disheartening to see such dishonest businesses operating freely and taking advantage of innocent consumers. I hope this review serves as a cautionary tale and helps others avoid falling victim to this scam operation. Spread the word, and let's protect one another from these unscrupulous practices.

I HAVE BEEN WAITING THREE MONTHS FOR A SMALL TABLE! CUSTOMER SERVICE IS HORRIBLE! EMAIL CORRESPONDENCE ONLY. AND ZERO CHANCE OF A REFUND OR REFUND! UNFORTUNATELY THEY SUCKERED ME OUT OF $500.

Avoid this place completely fraudulent organisation, no order confirmation no reply to numerous emails, complete scam