Litfad

Please do not buy with this company, they don't keep what they promise, It's not a professional company, I will find a lawyer to sue them, don't waste your time and money with them, they promised a free flight delivery to keep my order and don't cancel it and they didn't send it by flight, it´s been more than 2 months waiting for my order, Liers!

We ordered the "Glam Round Marble Dining Set in White with Black Metal Pedestal" along with 5 chairs.
- At the time of purchase, nowhere on the website did it say that the table and chairs came from China and that it would take two months (!) to be delivered to us. An omission that could be construed as misleading advertising.
- When we received the chairs, they were all stained. And the legs were missing screws: I had to go and buy some at the hardware store!
- The marble table top was delivered after the rest. It was delivered by just one person, even though the table is very, very heavy. The delivery man couldn't have done it alone. I had to help him. Is this normal? Worse than that: It's obvious that the marble was broken during production and badly repaired: you can see a "scar" all along the table!
- I contacted the customer service several times to find out the status of the delivery. The answers were very casual: "you'll have to wait". It was only after a lot of insistence on our part that we received more information, which consisted of the numbers of the parcels that were going to be delivered. What did these numbers mean and what did the parcels contain? A mystery. It's not serious.

I PURCHASED AN OFFICE CHAIR AND THEY SENT ME A DEFECTIVE ONE FOUR MONTHS LATER FROM CHINA THEN THEY TRIED TO BLACKMAIL ME WHEN I NEEDED A PART THAT BROKE DEMANDING THEY WOULD NOT SEND IT UNLESS I GAVE THEM POSITIVE FEEDBACK.

I bought 4 counter stools and should've known the price was too good to be a good product. First I didn't know it was coming from China by boat so it took nearly 2 months. When it finally arrived, the box was very small for 4 stools which had me worried and when I opened it, the product was so small, cheap…website said the seat was faux leather but it's a thin fabric and the hardware including a big ring that goes around the middle of the legs was supposed to be light gold but instead is ORANGE! The prominent metal ring has gashes where they didn't paint the seam. I reached out to return the product for a full refund and while the customer service is very quick to respond, the response is such nonsense! They started by offering 5% refund, then 15%, then 30%, then 40% (minus cost of freight to me) all the while saying I would need to pay for shipping all the way to China and that it would be very costly. This is their deterrent for the customer to give up and have to keep the product. This company is a complete fraud! I have filed a dispute with my credit card company. I didn't know about all of these negative reviews prior to purchasing. I hope this helps someone else to not waste their money!

Do not buy from this company. Products come from China and you can't return it… handles don't match drawers only open 3" if open more drawer falls out not stable moves side to side

This site is the worst. They sent two lights that did not work - I reached out to them and they said they were going to send replacement parts. Nothing received. Won't exchange. It's been ages and we never got anything from them. Total scam! DO NOT PURCHASE ANYTHING FROM THIS COMPANY

We ordered a rug two months ago and finally got it in the mail yesterday. We opened it up and couldn't help but laugh. This rug in the picture on the website showed faux fur, beautifully made; originally $556 but on sale for $178. When we received it yesterday it was literally an 8'x10' giant rubber mat with a printed picture on it. When I reached out to the company in pure disappointment, they told me they could refund 10% of what we paid and I could trash it or I could pay to send it ALL the way back to China (it took two months to get here) and they would refund me for the rug when they received it. Honestly, after how much of liars they already are for displaying fake picture of rugs, I don't think they would refund my money if they did receive it back in China, then I would be out a hideous rug and my money. I just wanted to share the absolute PURE disappointment over this transaction and how they handled it in hopes it persuades someone in the future to SHOP ELSEWHERE!

I have purchased a "solid wood" desk from them, that looked quite nice on their website renders. Product page did not contain any photos of actual product, however it was stating that it'd be solid wood, so I decided to give it a go, worst case I thought I'd correct/sand and paint it later if required if wood working would not be to my standards.

What I have received after a month of waiting was glued mdf with laminate on top of it. Not even a single sine of what would you call "solid" wood.
Moreover, it had lots of cracks, stains that are not coming off, leaking glue, foam and something like sheetrock all over the edge. Screws were not put in the right places either, so not all bolts came in.

Attempt to return for a refund resulted in a poor offer from seller to refund silly 5% of it's price. Given it costed about $200 and is a complete throw away.

This is illegal to advertise and sell not what is actually sold.

Lodged a dispute with PayPal, hopefully those awesome guys could help.

Very disappointed and sad for other customers. Please don't buy anything from them.

I agree with the previous reviewers that Lidfad Chinese company is a scam. Their deceitful practice has no place in USA.
I purchased 4 bar stools and paid using Paypal. I was lied that my purchase was sent via Fedex and would arrive in a few days
They deceived me and waited until they
Supposedly send it via Chinese shipping company to use their cancellation clause as an excuse not to reimburse my money. They used, a very cheap shot, a Chinese virus () as an excuse for delay and should be lucky to see this merchandise in 9 weeks.
STAY AWAY FROM THIS DECEITFUL ENTITY. Maybe this kind of dark business is acceptable in China, but it should be banned in USA.

I ordered an expensive piece of furniture, a closet with sliding doors (more than USD$300). It never got an update after the information was supposed to be sent to FEDEX as a carrier in the USA. It got lost in transit and they said it was their policy that they do not provide refunds after the merchandise has been sent... BE VERY CAREFUL AND DO NOT BUY ANYTHING FROM THIS COMPANY. IT IS A SCAM!

I ordered a buffet hutch. The item did not even look like the picture that was advertised and when I took a picture of what I received so Litfad could see that it was clearly not what I ordered, they still denied and said the order was correct. I spent $900 for something I didn't order and no way of returning or reimbursement! Litfad not a trusted company BE AWARE!

DO NOT BUY FROM THESE GUYS. Luckily I was able to file a dispute and get my money back through my bank. But I spent 510$ for 2 new office chairs (about 250 each) The package arrived months late by that time I had already filed a dispute because I read reveiws of these guys being a scam.

2 months later I received a box of literal trash from china.
DO NOT BUY AND IF YOU HAVE AN ORDER PLACED DISPUTE IT WITH YOUR BANK RIGHT NOW.
THERE IS NO RETURN PROCESS THEY WILL TRY AND SCREW YOU OUT OF BEING ABLE TO DISPUTE THE CHARGES IF YOU DONT THEY HAVE NO CANCELLATION POLICY

The company only sent 1/2 the bed pieces and no hand ware! They have yet to issue my money back due to "processing time." DO NOT order anything from this company!

LItfad has absolutely boorish rude customer service. I recomend never buy anything from them. When I sent complain on their email on rude unprofessional service which I faced in their chat among resolving my issue - I get respond in email from them Just "OK".

Scammer Chinese company. Item not as described, arrived damaged, and had no build instructions. They refused to provide return shipping or refund. Do not buy from Chinese Scammers.

This Litfad site is group of scammers. All the trash and broketn item will shiped completely different than the orderd items. And poor customer services, thy never responsed on time and made some reason so you can not get any refund, your money is gone. SO never buy anything from LITFAD.

After, send 1000 email to their customer service, still refuse to excahnge /refund, 100 Scammers.