I bought a dress from Lilygown for £82, it arrived and looks nothing like the picture. We've exchanged multiple emails and the most they're offering me is £20! Pleading with me to keep the dress as my return postage will cost more than the £60 difference!!

Absolutely horrendous. Do not waste your money

Tip for consumers: Don’t!

Greta c.

1 review

0 helpful votes

“RUBBISH DO NOT BUY FROM THESE PEOPLE”

10/19/19

This is a complete con. Paid£133 for a dress with express delivery extra. It arrived late, zipper won't budge so I couldn't try it on. Contacted the company and tried to return the faulty item and 60 emails back and forth since I have had nothing. They are fraudsters and I have reported them to the police. NEVER BUY FROM THRSE PEOPLE, they are dishonest on their website, nothing is true.

Wendy F.

1 review

0 helpful votes

“Mother of the bride dress”

9/15/19

I ordered a dress size 22 when it came it was too small after numerous emails back forth all they refunded me was 60.00. I paid 115 in total. I couldn't send the dress back they wouldn't give me an address. I had to wait 4 weeks for my refund.DO NOT BUY FROM THIS SITE. THEY ARE FRAUDS!!!!!

Angela L.

2 reviews

15 helpful votes

“The worst company”

9/3/19

My friend ordered a dress which is nothing like the picture advertised, wrong length, zip doesn't work - this company has several names including Nancy Gown, Lily Gown, Shopwig, Needwig....the list goes on.
We have an agent in Hong Kong who has spoken to the police in Hong Kong and the police have a form you can complete to report these people to the Online Business Fraud dept -
https://www2.erc.police.gov.hk/cmiserc/CCC/PolicePublicPage?language=en

We have tried to return the dress but Lily refuses to accept the return. She has only offered £25 refund on a dress that cost £106.99. These people need reporting to the Hong Kong police every time they scam money from people.

Customer Questions & Answers

0
Votes

Question:

is there a number i can contact them in please

Answer:

No answers yet. Answer this question

Respond as company

Show all questions (1)

Did You Find This Page Useful?

Sitejabber

1 Photo for Lily Gown

From reviewers

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business