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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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The message is very effective. Have had many wonderful comments so far. It did take a very long time to get it tho. Bought it for a special day at church and it came in late. The lettering could have been a little crisper and brighter but it still love. It.
Shopping experience was good. Delivery took too long. Would be nice to receive sooner.
Looking forward to receiving the shirt!
Products not as advertised, or missing and when you call customer service, their response is sorry, we can give you a 15% refund, or we show order was delivered, nothing we can do. Meanwhile, they have all your money. Don't be deceived. Don't waste your money
It was quick and easy. I love the selection of products available! I will DEFINITELY be back!
Took forever to get, and then it get worse from there! The material is gross! What looks like a sweatshirt isn't & the leggings are so thin they are see-through! The sayings are cheap rubber some were already lifting off! I will never order from this rip-off site again!
The ordering was easy & I liked the prices offered. My one issue was how the order, placed all at once, came in 3 separate shippings. None were late for my needs, but seems strange they couldn't all come at once. Like the quality of the shirts.
My Go-To online store! Nice selection of reasonably priced items. I've never had to return an item. Long term customer. Nice quality. Updated fashions. Many sizes.
Fast shipping. Give them a try!
Great selection and amazing prices! Love what I ordered! Thanks!
These are very nice shirts. I get comments all the time when wearing them. The lettering is like vinyl printing so I'm not sure how well they will hold up from washing and drying. I plan on washing on gentle cycle and hang on line to dry. I will probably buy some more with different sayings on the front.
Really like all the choices on the website, delivery is decentt. Not really happy with the return policy.
At the initial purchase, I realized that what seemed to be a generous discount on the price of the product was largely wiped out by shipping charges of around the same amount. When the product arrived - a gift for my wife - it did not fit her well. I checked my options. The dollar refund offer was only 10% of the price and if I wanted to return it, I had to cover freight charges back to the product's origin in China. That was something I was unaware of at time of purchase. All in all, I had a very disappointing experience and it's unlikely I will use them again.
I have bought from them before. I really like the products I get from them. Delivery is timely also.
Like the looks of the products, hope the products live up to my expectations.
Great except shipping cost seems really high.
Easy to find things I like but shipping costs seems high.
I tried to return both pairs of shoes and the Lilicloth wouldn't allow me to return them! Guess I will give them to Goodwill! :(
Great choices, sizes and good prices.
The sales prices were decent enough and I did not have any issues with the products I ordered. I only wish the shipping costs were cheaper and discount codes had worked.
Love the sweatshirts except for the large is not a large
Second time i have ordered both times merchandise is of good quality only drawback is shipping times, everything gets here eventually and sometimes one order comes in two or three separate deliveries would be nice if they had a warehouse in the United States and stuff would arrive in a week instead of three but overall very satisfied so far
The shirt sizes are not correct the neck size on one shirt was huge not a happy customer and would not buy any products from you again i am still thing about charging back the credit card you never sent a 15 % discount back to my credit card
It was ok. I did get all the items I ordered. Only missing the free gift
I was looking forward to trying out the items I purchased. Praying that they all fit my sisters and me. However, upon receiving them, the products were poor quality for the price and I received them in too many different packages. 2 things arrived 7/20 5 more pieces arrived 7/30, then the last shirt arrived 8/1.
Looking forward to trying out the items I purchased. Praying that they all fit my sisters and me.
The damn shirt shrunk about a size and a half! I contacted the company and was told I was supposed to wash it. The instructions just said something like wash with like colors. Then I was told it was supposed to be hand washed! How in hell am I supposed to know this if they don't tell me? They offered me a measly 25% refund but I told them they could keep it. I am stuck with a shirt I cannot wear! Very poor company.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I was excited to get my order in until I tried them on. I ordered my usual size and these were at least 1-2 sizes too small. The sleeves were a good 6 inches too long. So disappointed definitely wouldn't recommend this product.
I placed a large order and had a bad time with tracking. But after emailing the company- no easy task- it was much better.
The clothing came a bit late, but not too much so. And the clothing is great!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
In order for you to receive your order soon, we will ship part of the items out once they get ready.
If you want to return the products, you can follow the below steps to submit your return request on our website.
How to Make Your Return:
Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select th reason for your return or describe the issue accordingly.
After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.
Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!