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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Great service, good service and quick feedback, the managers are very friendly and responsive, thank you for your work, I am very happy with the purchase
I received a defective sweatshirt from Lilicloth and sent them pictures to demonstrate the defect and they will not make good on replacing the shirt. The right seam is three inches longer than the left and the right arm hangs baggy underneath as a result. It costs more to ship the shirt back to China than what the shirt is worth. BEWARE and do not order from this company.
Do not waste your money. They put well made clothing on the site, you get scraps off the floor. Shirts look like monkeys made them
Thank you for your feedback and sorry to hear that you are not satisfied with the products. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered a sweatshirt for myself. I love it. It came as quickly as possible. Size was good! I will order from them again.
Shipping is outrageous. Sizes are inconsistent. I followed the size chart but products did not fit. And they were clearance so I can not return.
First time ordered. Seems friendly enough. Once product was received I was very pleased with quality, material and price point.
I ordered a pair for me & a pair for a friend. She got hers first and loves them. Mine came a couple of days later and I love them. I couldn't be happier!
Everybody loves the shirts and the sayings on them. Lots of comments, thanks for some great ideas for gifts
Easy to order, great selection. Hard to track - status has to be manually translated. Tracking status is not timely - weekly (if you are lucky) updates. Tracking updates are vague - "at port", "Warehouse"... what do those mean? Finally, no one really knows when your order will arrive... 20 days... 30 days... who really knows?
The shopping is fine. In my experience the sizes are not true size for me. I chose my t-shirts by bust/chest size in inches.
It seems as though you require at least 5 pictures to return a item? I just know if I say something is to small and I don't feel comfortable. I don't feel comfortable.
REALLY ENJOYED READING THE TSHIRTS. MADE ME LAUGH... STARTED MY DAY OFF GREAT! THANK YOU!
Easy ordering and fast shipping. Good quality products at a fair price
Great selection and great sale prices - have looked again and found more range on a certain top that's graphic I loved so got in quick to get it
I made a mistake and ordered the wrong item. I contacted customer service by email and received a very quick response. They pulled the wrong item. I ordered, from my order, and sent the corrected item separately. It arrived two days later. Excellent job customer service. No fuss, no hassle. I Will order again.
Ordered canvas shoes in regular size. They are as cute as the photo, sturdy, good quality, but run small. Advise ordering one size up. Could not determine from website how to exchange them for a larger size. Halloween shirt was perfect.
Different sayings on t shirts is good and the ones about wives are accurate.
I found the site very confusing. It was difficult to register. It took some time to receive both t-shirts (at different times), but I was warned of that, and in the end my sister really appreciated the t-shirts and their messages.
I spent literally hours reading all the very funny sayings. I had a great laugh.
Lovely clothing and easy to shop on site. Arrived when described. Reasonable prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry to hear that you are not satisfied with our product. The position you measured for the right side is different than the left side. We could not verify the problem from the pictures clearly. Could you measure it again?
In order to better help with your issue, could you please provide your order number for checking?