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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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Canada
1 review
0 helpful votes
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Poor quality
October 18, 2022
Updated review

It was very easy to order. Lots to choose from. But when I received my order I was shocked on how poor the quality was. I purchased two sweatshirts. One for me and a matching one for my sister. The sweatshirt was thin and poorly made and the writing on the shirt was paste on letters with one poorly put on. They will peel off in no time. For what I paid the quality of these shirts was not worth the money. I was extremely disappointed. I could have gone to the dollar store purchased a sweatshirt then iron on my own writing and it probably would look better or the same as to what I received for a tenth of the price. Very low end quality.

Date of experience: September 18, 2022

Easy to order!
August 18, 2022
Previous review

Easy to order! Fun Products!

Date of experience: August 18, 2022
Illinois
4 reviews
7 helpful votes
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No two items of the same size fit the same!
October 18, 2022
Updated review

Clearance items seemed like a good buy. One of the items was WAY too small and is not comfortable. Since it is a clearance item, I cannot return so I have to eat the $6. The shoes were cute but smooshed in on the toe and never came out. After one wear, my feet hurt, and will not wear them again. $23 was wasted because returns are not free. One cute sweatshirt but just fit and I like them loose. A shirt I paid $24 for my dad I later found for less and made in the US. My husband was satisfied with his t-shirt but also found at a less cost from the US. The leggings are cute for Halloween (not too crazy about the material but ok for $14) and only one item out of the four items for myself fit like expected. I do not have the best experience ordering clothes outside of the US so I will not be ordering again. One positive was that the company was very good at keeping me updated on my order

Date of experience: September 18, 2022

As long as the products are of decent quality I will...
August 3, 2022
Previous review

As long as the products are of decent quality I will be happy!

Date of experience: August 3, 2022
Virginia
1 review
0 helpful votes
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Sized on the small side
September 18, 2022

Great shirts but some are sized on the smaller side

Date of experience: September 18, 2022
Oklahoma
1 review
0 helpful votes
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Good product but long delivery
September 17, 2022
Updated review

Easy and sizes were to spec. The delivery did take quite a while. As I checked the status it seemed to take a while for the items to leave the point of origin.

Date of experience: September 17, 2022

Easy so far
August 15, 2022
Previous review

Easy so far.

Date of experience: August 15, 2022
New York
1 review
0 helpful votes
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Sister's birthday gift!
September 17, 2022

Adorable choices! Easy shopping! Love the quality and the price!

Date of experience: September 17, 2022
Oregon
1 review
0 helpful votes
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Good
September 17, 2022

I have never used this site before so I don't know how it will turn out.

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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Shirt and Totes
September 17, 2022

Great selections. Really liked the totes! The shirt is well made and will come in handy when the weather gets cooler.

Date of experience: September 17, 2022
California
3 reviews
0 helpful votes
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Size confusion
October 17, 2022
Updated review

Very easy... but shipping was too expensive. Almost didn't order. Why discount your item price, when you recoup your money on shipping? Clothing that I've ordered in the past from China, usually runs small. So, I ordered a large this time. It's way too big.

Date of experience: September 17, 2022

Very easy...
August 14, 2022
Previous review

Very easy... but shipping was too expensive. Almost didn't order. Why discount your item price, when you recoup your money on shipping?

Date of experience: August 14, 2022
Texas
1 review
0 helpful votes
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Shipping costs are ridiculous! Order minimum needs to be described better and also for coupon codes use!

Date of experience: September 17, 2022

Shipping costs are ridiculous!
September 16, 2022
Previous review

Shipping costs are ridiculous!

Date of experience: August 17, 2022
Georgia
2 reviews
0 helpful votes
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Contemporary clothing for my daughters
September 16, 2022
Updated review

I got what I ordered at the prices advertised and it didn't take long to arrive. Satisfied transaction!

Date of experience: September 16, 2022

Kinda bait and switch offer
September 11, 2022
Previous review

Kinda bait and switch offer. 3 for $59 quickly turns into the $85's range before shipping if you don't watch your charges. $18 shipping charge is too much and much more than the actual shipping cost! I won't order from this site again.

Date of experience: August 12, 2022
Canada
1 review
0 helpful votes
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Fun clothing
September 16, 2022
Updated review

Easy to shop for the ladies in our lives. Thats all I got

Date of experience: September 16, 2022

Easy to shop for the ladies in our lives
August 14, 2022
Previous review

Easy to shop for the ladies in our lives

Date of experience: August 14, 2022
Colorado
1 review
0 helpful votes
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I was a little nervous!
September 16, 2022

I am a new Lilicloth customer and was a little nervous about all of the things online shoppers worry about. Is the quality good, is it true to size, am I actually going to get my order. The answer is yes, yes and yes! Ordering was so easy! The shirts and pants are both true to size and of really good quality! My order was actually delivered quicker than I expected! I have had so many comments on the funny sayings on the shirts I selected. Will definitely be a return customer!

Date of experience: September 16, 2022
Florida
1 review
0 helpful votes
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I'm Cold shirt
September 16, 2022

Very easy to use, no problems. Order delivered in a timely manner.

Date of experience: September 16, 2022
Virginia
1 review
0 helpful votes
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No customer response
October 16, 2022
Updated review

One women's sizes are too small.
I sent a email for a return but have gotten no response.

Date of experience: September 16, 2022

Mens sizes are too large
August 17, 2022
Previous review

Mens sizes are too large.

Date of experience: August 17, 2022
Wisconsin
1 review
0 helpful votes
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Good Selection
September 16, 2022

Lots of fun T-shirts, good pictures, simple order process.

Date of experience: September 16, 2022
New York
1 review
0 helpful votes
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No finished hems
September 16, 2022

I love the variety of T-shirts but the shirts I bought had no hem at the bottom or the sleeves. I didn't expect them to have raw edges.

Date of experience: September 16, 2022
Mississippi
2 reviews
0 helpful votes
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T-shirts
September 16, 2022
Updated review

Just love the cat shirts - they are awesome! The Jesus shirts are more serious - but they are right on target: "Normal is not coming back…Jesus is". Just love them.

Date of experience: September 16, 2022

Love the sayings on the T-Shirts
January 31, 2022
Previous review

Love the sayings on the T-Shirts - they make me laugh out loud! Thumbs up!

Date of experience: January 31, 2022
Ohio
2 reviews
0 helpful votes
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Not Anymore
September 16, 2022

While the products are unique and entertaining, Lilicloth is based and operated out of China. BEWARE if you need to return something because they DO NOT have a US based return location to send returns and exchanges. You have to mail returns to China, and Lilicloth DOES NOT GUARANTEE they will receive the return and be able to credit you back. They offered me a 20% credit to my order to just keep my items that I wanted to return (which I still haven't seen yet). Thankfully, I did receive all my items. Quality is suspect. Given all this, I also just can't support China-based businesses where the CCP persecutes Muslims and Christians and is responsible for horrific human rights violations and freedom suppression.

Date of experience: September 16, 2022
Canada
1 review
0 helpful votes
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Frustrated
October 15, 2022
Updated review

Not super to shop with, bought a tee shirt sentence had a letter missing, asked to replace they told me they were out of stock I said I would wait they said no, they asked me to take a refund I said I would wait for a tee shirt they said no, so I had to take the refund, when I wanted the tee shirt I ordered originally.

Date of experience: September 15, 2022

Super to shop on
August 13, 2022
Previous review

Super to shop on

Date of experience: August 13, 2022
Minnesota
1 review
0 helpful votes
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Fabric is thin and items are misshapen and cheap looking. DO NOT ORDER FROM THIS COMPANY! You can't return anything and you wouldn't get your money back anyway. Also, sizes are made for very small people even the xxxl.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 15, 2022
Miss W. Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.

In order to better help with your issue, could you please provide your order number for checking?