On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Your ad said free shipping on orders over $79. You just charged me $33 for shipping. My last time to shop on your site.
You have so many cute stuff, I am coming back soon! Love the fact you have big sizes
I will never order from you again! I placed an order in plenty of time (I thought) which was going to be a Birthday present for my Daughter and it took so long to come that it never made it for her Birthday. I guess she'll be getting it for Christmas. It took over 3 weeks, which is waaay too long. Plus when I tried to get in touch with customer service I could not get anywhere. It was very frustrating!
Easy to order, but delivery time was too long. I bought it for a special occasion for my husband and was afraid that he may not receive it in time.
It was pretty easy but not the best quality. Thanks.
No hassle ordering and received in a reasonable amount of time.
Fairly easy to shop and lots to choose from something for everyone
Fairly easy to shop and lots to choose from
Don't like that I spend enough to get free shipping then when I apply the discount code shipping is added back to order. I almost backed away from order completely.
Easy checkout
Order took a while to arrive, but I understood it might
Shirt for husband ran a little small in size—but he likes it so hopefully will be comfortable wearing it
Website easy to use. Hopefully, product will be as I hope it will.
Shopping was fine -shipping was high I think. Hope I love the short
Nice lightweight top with catchy, amusing text for anyone born in the 50's. Good quality, not too bulky to wear under a coat. Would recommend
It was easy to navigate the website and order what I wanted. The quality of the t-shirt is very nice and launders well.
Website was good. Lots to choose from and creative.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. The items you ordered are final sales, sorry to tell you that final sale item are not eligible for free shipping as the price of these items are the lowest price.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!