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Lilicloth

How would you rate Lilicloth?
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Canada
1 review
0 helpful votes
Follow Diana A.
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Great Finds
March 7, 2022

Fun apparel, many items with cotton as a main component of the fabric. Very easy website to use. This is my first order so I will wait and see what the quality of the items ordered are before ordering again.

Date of experience: March 7, 2022
New Jersey
1 review
0 helpful votes
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BE VERY CAREFUL WHEN ORDERING AS THE SIZING IS TOTALLY UNRELIABLE
December 18, 2022
Updated review

The pricing is a little tricky as what shows up in the confirmation email doesn't match the actual price for each item. Also, your shipping charges are way too high. I'm also concerned about the sizing and hope that everything will fit.
Now that I've received the 4 tops my fears on sizing were realized. Two Items fit and the other two were three sizes too large. All of the items were ordered in the same size and marked as such. One was a clearance item so can't be returned and the shipping charge to return the second doesn't make returnIng it worthwhile.
All in all this was a bad shopping experience.

Date of experience: November 18, 2022

The pricing is a little tricky as what shows up in...
October 19, 2022
Previous review

The pricing is a little tricky as what shows up in the confirmation email doesn't match the actual price for each item. Also, your shipping charges are way too high. I'm also concerned about the sizing and hope that everything will fit.

Date of experience: October 19, 2022
Florida
1 review
0 helpful votes
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Easy Ordering
December 18, 2020
Updated review

There are WS that I find exactly what I need for a Christmas present. I check out, filling in everything correctly, then when I key in submit or send, they say "fill in the ——-" and it is already filled in. Thank goodness your ordering was right to the point, easy, and fast!
However with that being said, I never received any notice that it was finally in the mail. No tracking number or anything. I was beginning to think that I didn't order it after all.
The shirt "saying" fits my friend to a T - now I just hope she likes it. The picture shows a beautiful blue color, the actual shirt, not so much. But I know the routine of "your color may show different due to the different devices".

Date of experience: December 18, 2020

There are WS that I find exactly what I need for a...
November 27, 2020
Previous review

There are WS that I find exactly what I need for a Christmas present. I check out, filling in everything correctly, then when I key in submit or send, they say "fill in the ——-" and it is already filled in. Thank goodness your ordering was right to the point, easy, and fast!

Date of experience: November 27, 2020
Colorado
1 review
0 helpful votes
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Looks can be deceiving
April 2, 2022
Updated review

Love the unique offerings! Can't wait to enjoy wearing these very cute tops.

Update: Did not realize returns would have to be sent to China! And I was offered a big 15% discount to keep them but no info as to how to do that. Not only is shipping to China cost prohibitive but there's no real guarantee you'll be refunded. A couple of the shirts worked out but there were some I wanted to send back. Oh, well. Live and learn! I'll donate the ones I can't wear.

Date of experience: April 2, 2022

Love the unique offerings!
March 3, 2022
Previous review

Love the unique offerings! Can't wait to enjoy wearing these very cute tops.

Date of experience: March 3, 2022
Missouri
1 review
0 helpful votes
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Great idea, but requires great care
December 24, 2022
Updated review

EZ ordering. Many options and colors to choose from.I expected to have a very long wait time, since after ordering the delivery date given was 3-4 weeks. I was pleasantly surprised by a 12 day arrival.
The shirt size was expected. I'm not very satisfied with the durability of "iron on" stencil. We will have to gently wash by hand and air dry in order to give the shirt any longevity. Ironing out any wrinkles will require special attention as well.
Overall it was a welcomed gift to my daughter, just know that it will require special care to prolong its life for any length of time.

Date of experience: December 24, 2022

EZ ordering
December 19, 2022
Previous review

EZ ordering. Many options and colors to choose from.Very long wait time for package receipt. Will update in 3-4 weeks when shirtexpected to arrive.

Date of experience: November 19, 2022
Maryland
2 reviews
1 helpful vote
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Creative Product/Response to Concerns Prompt/Delivery Slow
January 11, 2021
Updated review

Products are creative, fashionable and appear to be well made... will need to clean several times to be sure. Response to concerns with negative reviews on line were answered promptly and with logical reassurances. Order was placed December 18, and received January 11... that's 24 calendar days or 13 business days... seems slow but, delivery was over the holidays with an impaired USPS.

Date of experience: January 11, 2021

Need more shipping options!
January 17, 2021
Previous review

Need more shipping options! Willing to pay for faster delivery.

Date of experience: December 18, 2020
Canada
1 review
0 helpful votes
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Sizing is a problem
January 27, 2022
Updated review

Ordering and arrival of two shirts went well. Both were labelled as medium in size. One fit well. The other is huge on me, obviously a large, or even an extra large. T is a cute shirt and looked great in the ad but I doubt I'll wear it much without paying considerably more to have it altered. Returning it is not an option as the process seems deliberately difficult in order to prevent people from bothering. The items were not expensive so I'll just, reluctantly, swallow the cost.

Date of experience: January 27, 2022

Easy
December 14, 2021
Previous review

Easy. Very good.

Date of experience: December 14, 2021
New York
1 review
3 helpful votes
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Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.

Date of experience: February 5, 2021
GB
1 review
1 helpful vote
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It's very easy to browse the online clothing store and find what I want, as well as find out which items are actually in stock. Wide variety of options available, especially for the larger sizes, which is VERY useful, plus free returns and exchanges. Helpful staff at all hours of the day / night also via email.

Date of experience: September 12, 2021
Michigan
1 review
3 helpful votes
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Scammers!
November 2, 2020

I purchased a pair of shoes, they were way oversized. I requested to return them and was told I would have to ship them to China at my own expense. They offered me a 15% cash refund as an alternative. Here is the email I received from them ": Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

Date of experience: November 2, 2020
Louisiana
1 review
0 helpful votes
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Unacceptable Delivery and shipping Time
July 25, 2022
Updated review

Took 20 + days to deliver the product from date of order. Suggest spending more money on improving your shipping dept. Product was continually advertised daily but not delivered. Email said it was being shipped and it didn't happen. Felt I was lied to.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2022
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback.

Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 15-20 Business Days.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Xxxxxxxxxxxxxx
May 26, 2022
Previous review

Xxxxxxxxxxxxxx

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
Follow Jenny B.
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I bought a couple of shirts a few weeks ago, wore them every day and washed them frequently. This is my place to shop for clothes online as it is the only place where I can fully rely on quality at such affordable prices.

Date of experience: February 6, 2021
GB
1 review
0 helpful votes
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Happy shopper
November 30, 2022

I wanted my purchase in Green not Black!
Thank you for sending the green.
However you sent me a voucher for 25% of if used before 4th December, when entered the code it said not recognised tried again with same result so abandoned purchases.

Date of experience: October 31, 2022
GB
1 review
0 helpful votes
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Recently, I was lucky enough to find this website to buy clothes online. I was going to ask some quick questions about sizing, but soon I had a lot more general questions, customer service responded with kindness and patience. Thank you very much, the order arrived on time and in perfect condition.

Date of experience: October 26, 2021
California
1 review
0 helpful votes
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Good online store.
May 13, 2021

I bought a jean in this online store and luckily everything went very well. I dealt with a customer service representative who always answered my questions quickly via email. Good customer service is what keeps people coming back to browse your website and buy!

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Follow up to my order...
March 25, 2022
Updated review

I received all items separately; first 4 shirts with a bracelet, then the last shirt a couple days later. The whole order took about 3 weeks. Sizes are off states XXL, but feels smaller like L/XL. The shirt (moist wicken) shirt fits greats as an actual XXL. I love the statement and wish sizes will be suitable next time.

Date of experience: March 25, 2022

This is my first purchase, I can only give 3 stars...
March 25, 2022
Previous review

This is my first purchase, I can only give 3 stars as basic feed back. Let's see what the outcome is...

Date of experience: February 23, 2022
Austria
1 review
0 helpful votes
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New clothes
November 30, 2020

Shipping of my new clothes was faster than on other websites. The dress I ordered was too small. The customer service refunded my money as a larger size was no longer available. They were quick to help and gave me several options that I could choose from that best suited my needs.

Date of experience: November 30, 2020
Netherlands
1 review
0 helpful votes
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Excellent!
November 13, 2020

I have ordered many dresses in this online boutique and have always been satisfied. Either all these horrible reviews were paid to write negative reviews or people are too picky about their online purchases.

Date of experience: November 12, 2020
Texas
1 review
0 helpful votes
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Excellent
November 16, 2022

First time order. After ordering, I read the reviews -- all were negative and mostly had to do with customer service. First time I realized they would be shipped from overseas and billing to a foreign address. It concerned me, but everything was perfect. Took about ten days -- faster than I expected -- coming from overseas. Pleasantly surprised and very happy.

Date of experience: November 16, 2022
Australia
1 review
0 helpful votes
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Very special
November 29, 2020

This online clothing store is very special. I appreciate the time and love that they put into creating my boots. They are efficient and use their creative ingenuity to carefully select designs and sizes.

Date of experience: November 28, 2020

Overview

Lilicloth has a rating of 4.5 stars from 6,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique and customer service. Lilicloth ranks 6th among Women's Clothing sites.

service
1,546
value
818
shipping
832
returns
188
quality
5,469

Instant Feedback

96,525 reviews