Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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The response required is more difficult than ordering the product. Shame on you
Wonderful IJust ordered to see the quality of the items. I was excited when the order arrived on time.
I have been ordering LILICLOTH garments as birthday/Christmas presents for members of my extended family. The gifts are greatly appreciated; the material is comfortable and washable; the specifically chosen messages on the shirts are well-chosen by me to suit the recipient; the prices are good; the delivery is prompt (and safe!)
So far, so good. The products are usually exactly what I ordered, and the recipients are usually VERY pleased. Thank you
I'm paying more than you advertised!
Nice product.
Very easy to order.
Usually arrives in the estimated time
I finally have received my order. It's not the material I thought it would be
This will be my first order with Lilicloth! I wanted one of each but reality set in and I ordered 5 shirts my first time around...we shall see!
Order received and shipping was spot on if not sooner than expected!
It was an accident that I found Lilicloth! The shirt that caught my attention wasn't even the shirt I bought!
Easy and fun. I saw, I ordered - it arrived. What more can I say. Ordering was not difficult.
Interesting. The shirts I ordered I thought there was something on the back (disappointed)
Everything is going so far. Gifts for my sister's.
This is my 2nd time ordering through Lillicloth. The first time was many years back and most of the items arrived extremely small for being XL. I decided to order XL again, though I now am more of a M or L at the most. This time everything was exactly sized as an XL and so the fit is large, but I do like the prints on the pieces and do not want to deal with returns to China. The prints are very cute, but depending on the fabric they are printed on they make look 'fuzzy'. I will be able to work around these being large since it is mostly in the length and some in the sleeves.
Site kept dropping. Otherwise it was okay. I enjoyed the experience.
I received the color cap I expected, but I thought the lettering would be white to stand out. The black lettering n a blue cap doesn't stand out so much.
Trying to register would not work. Putting items into the cart wasn't working. Several discounts would not load for me.
Your shipping cost for one ball cap is excessive.
It took over a half hour to finally put an order through.
Website easy to use and I was able to order a gift for my wife.
It all arrived as ordered and faster than I thought.
Great stuff, Great humor,
Great material. I literally have to stop myself from many orders as my wife thinks i am crazy but I get a huge laugh.
I bought these shoes because they looked great and they didn't disappoint. They are comfortable and support my feet. The price is great too, I had tried on similar shoes that cost twice as much in stores nearby but found these online and am very happy with them.
Very cute shirts and easy ordering! Perfect purchase for my friend!
Too hard to figure out how to send back. Tried to figure it out but couldn't Probably going to give to someone heavier.
I always find something I like on your website and the prices are reasonable
Fast and easy! Got my order much sooner than I thought I would.
The transaction went quickly and received it quickly. Husband loved the shirt
Easy shopping for myself and other family members. Check out is easy also. I do wish shipping was a little cheaper.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
You can check the material details on the product page during shopping.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~