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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Shipping costs a little high & even with Covid delays took way longer to receive. My credit card was charged immediately even before merchandise shipped. I am, however, satisfied with items.
The pants I ordered here are fabulous, soft and comfortable, it will be amazing for this season. The service is fast and timely, the ordering process is simple and of great quality that justifies the price, which is still low. I will order again.
Thought products were pretty clever. Fabric and transfers not high quality especially for price. Due to previous reviews that I read I got what I expected. However I did need to exchange one item for a larger size. Not a possibility. No exchanges. Must do a return which involves sending to China with high shipping costs. Interesting since garment shipped from California. I received a 15,% refund. Rather than mail to China. Be sure you have correct size and that you really really want their product. Lilicloth probably not a scam but pretty shoddy quality.
Love sayings. Hope quality and sizing are good. If not will return. Your shipping is high. Hope purchase is worth it.
Excellent except for high postage costs and protracted delivery in products not arriving all at once.
Excellent except for high postage costs
Love the choices. Product is good. Fittings sizes are accurately described
Got the sweatshirt for my sister because she is always cold. She loved it. Will be ordering more. Thank you.
Love the shirts, looking forward to receiving them.
Always lots to choose from and colours! Great selection
Quick check out and always keep in touch so that you can watch for your orders
Great products and wonderful fast delivery
Great selection. Lovely colours/designs. Received exactly what was presented. Material in dresses is awesome.
Your price is phenomenal but the shipping is terrible.
I would have expected 10-14 days not 30 days.
You advertised 50 % off but I was only able to get 15%
Product seems to be just ok. With the extra expense of exchange plus shipping my $20. US. Sweatshirt cost $44.00 Canadian. Not worth it.
Thank you for your feedback and sorry for any inconvenience caused.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding pre sale and final sale items).
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Some of the fabrics are very nice. The sweatshirt fabric- not so nice.
Love the positive messages.
The site was a little confusing. We finally received the order and was disappointed that these were only shirts not sweat shirts. Granted that the shirts were cute but lightweight. Paid over $100 for tshirt quality. Not again.
Thought I was buying a sweatshirt but it was a t-shirt! VERY disappointing!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Fine / a standard order.
Shipping is what I am concerned about
Thank you
Funny shirt. Got the shirt for my son.
I'm too old to wear funny T-shirts, it's an AGE THING, my son has my sense of humor
Your web interface is too difficult, does not allow saving information and does not allow multiple addresses for shipping
Your web interface is too difficult, does not allow saving information and does not allow multiple addresses
This company sent us 3 seatshirts size 3x. My wife has worn 3x for at least 14 years, but these were way too small. They must have been a childs 3x. After all this time, they now want photos of the unopened package showing the tracking number and other numerous photos. Thsi shows they have had a lot of compaints and this is how they resolve them without losing profits. BUYER BEWARE!
Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?
We only ask for photos to verify the problem if you mentioned defective item or wrong item. If it's only about size issue, you can reply to that email and proceed to the return process.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The shirts that I purchased got the attention of all that looked my way. Everyone thought they were "cute"So far so good they were comical
I loved the graphic t-shirts (some of them are hilarious!) but the shirts themselves are very poorly made. The material is a poor quality cotton that shrinks by 25 percent on the first wash, the sewing used only a single thread cover stitch (if it breaks the whole seam will quickly unravel), the iron-on transfer on the t-shirts is spotty so that the color of the t-shirt bleeds through, and I received two shirts with misspelled words!
It took over a month and the clothing was marked XXL But fit like a small. The jewelry was beautiful
Easy and great descriptions of everything
Fast delivery, product as described.
I was worried due others reviews, but happy on the end.
Good Job Lilicloth.
Shipping charges excessive but my wife loved the shirt,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 12-15 Business Days.
Your order was a bit delayed while it was being processed. We do apologize for this issue and we will keep improving.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!