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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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The products took a while to arrive in rural NZ but were worth waiting for.
Great gift, but Shipping is TOO much these days. Thank you,. Paul
Could be more efficient getting to and from the shopping/cart areas... understand, i am totally a non-tech person
Shipping expense is too high. Am getting this order, but likely won't come back due to the big add at the end of the shopping experience (beyond reasonable shipping cost). Leaves a Bit of a bait and switch feeling on price.
Also, the delivery took a long time to arrive. It is a good thing I ordered it a month in advance.
Shipping expense is too high. Am getting this order, but likely won't come back due to the big add at the end of the shopping experience (beyond reasonable shipping cost). Leaves a Bit of a bait and switch feeling on price.
Quality, size and material are not to my satisfaction. Size S is still too large, not stylish.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Hope quality, size and material are to my satisfaction.
Recorded for delivery sizing of shirts was correct. Labeling on the shirts was correct. Actual size of the shirts were way off.
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shipping from China and it takes forever. Never again.
Sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 12-15 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I like the products, it's frustrating that some things are out of stock. Shipping could be faster and a little cheaper. I'm anxious to see how everything fits. Some of the T shirts although being labeled the same size, didn't fit as well as others.
This sweatshirt was much thinner than any sweatshirt I have ever purchased it was more like a tee shirt with long sleeves and a hood. Would not call it a sweatshirt, so thin you can see thru the material.
The delivery of my sweater was very fast and the packaging perfectly presented. If you want to treat yourself, this website is a must. Thanks for all the help.
Hard to view front or back printing, varied choices of colors and settings on same page is confusing.
I still do not think that the discount that lured me to the site was honored
Went smooth but shipping a little slow would buy again
I have spent almost 3 hours on this damn site! Trying to combine my purchases!
Thanks for your support. You can add items to cart one by one and then proceed to checkout all at once. If an order is placed, it cannot be combined.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Everything seems to be fine. I am concerned about the sizes. I did order larger than I normally wear
Comprehensive website, relatively easy to use. Loads of interesting selections.
I had ordered the XL t-shirt for my husband and it was not a true XL. It was probably a medium or maybe a large. Now I am ordering a 3XXL.The 3XXL looks equivalent to our XL in the US for this T-shirt.
I had ordered the XL t-shirt for my husband and it was not a true XL. It was probably a medium or maybe a large. Now I am ordering a 3XXL.
Fun selections, sizing seems to run small. May try again one day but I doubt it
Easy to negotiate website. Products are well presented
Shipping fee is outrageous, for one small item and did not receive for over 3 weeks. Will never order again
Thanks for your support. Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $99 after discounts (excluding final sale items).
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Absolute Junk! I cannot believe it, for the amount of money and time waiting for the delivery just to get irregular junk from the bottom of a box.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
And for the customer service issue, we do apologize for this! We will investigate into this and keep improving the service.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $99 after discounts (excluding final sale items).
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 12-15 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!