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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Delivery is fast compared to other stores online. This can greatly increase my interest in buying more items.
Very easy to order but delivery is VERY slow! Order must be made with long advance time.
It was great. I love my new shirts. They washed up real nice also.
Took much longer than expected for delivery. Apparently came from China.
Excellent. Corrected my size order for one of my pieces with no issue. Good quality in my pieces.
Will be back once I decide among my possibilites.
If I get it then it would be great. Would be great if you would by made in USA.
Well made items. I love the tee shirts and the dresses. Everything arrived in great condition.
There cloth sizing is way off and then i was told it is my fault that i did not check what a 2xl is in china. Return instructions out all cost on customer and they told me it might be cheaper to just throw shirts out than to return.
Picture shows the size difference. Again, my fault.
Total rip off company.
I had delivery delays on the first order and cancelled 2 items. When we received the one item that had already shipped, i was very happy with the quality of the material and workmanship. Thanks
I won't shop again because of the customer service.
The variety is awesome and generally clever/witty. I have been pleased with the quality of the shirts and the printing.
Very bright site and easy to navigate and check out.
I trusted Lilicloth with a sight-unseen gift for our dear daughter-in-law. It's wrapped and ready and I'm confident she's gonna like it!
Delivery took a little time but the products were good, we like the shirts, they are well made.
The product did not match the description at all. When I contacted them, they requested a pic, which I sent (they didn't have one?); and they said I was wrong. They said I could return it... to CHINA! It had shipped from California, but what's another $20-$30 to a stupid customer? It was also poor quality, cheap sewing and overall workmanship.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great selection for older shoppers. Sad to say the sizes are for younger, shapelier figures. I ordered a size larger than normal and still could not get it over my chest.
Thank you for making it easy. Buying online is a safer option than going to a shop, particularly during a pandemic.
One shirt that I bought had the size given as large and, although I take a large size, there was no way I could fit into it. I had to give away the shirt I wanted to somebody who was small.
Ordered various size shirts with the hole puncher tagline. I don't know where the 5 star reviews came from but they can't be real. Material the shirts were made of was very thin. So when someone gives a 5 star and says they are "light weight". Why would you want "light weight" with a cotton shirt? I don't think anyone who reviewed them with 5 stars washed them first. Once washed they shrink. Not just normal 5-10% shrink. I would say the shirts will shrink nearly 20-25%. My XXXL shirts shrank to slightly below XL size. Not a great product whatsoever.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I love your variety and quality. I really have fun shopping at your site.
Web site is confusing when you want to go back and the shipping charges are Excessive. Long wait on shipment arrival with no tracking number provided.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your support.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 12-15 Business Days.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!