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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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I waited to long to get an exchange. You sent one shirt correctly the other one size to large.
There is so much to choose from. Can be overwhelming, but worth it.
This is my first time experience with you,
Looking forward to more shopping in the future..
Easy to view and order! Just what I wanted! Perfect for a granddaughter!
Your order process is confusing and often has problems. Needs to be fixed so I can order from you more often with less difficulty and stress.
Getting the correct color for my shirts was very difficult. Every time I clicked on a color. The display would switch to a different T-shirt. Also, I have never heard of a 3XXXL equating to a size 16.
Saw in an ad what I wanted, ordered the items, a few days later received the correct items. End of story.
Unfortunately you do not ship to the UK. However, the ordering process allowed me to input a complete UK shipping address, leading me to believe it was valid!
(So, I will be forwarding this item myself to the UK)
Also, as I attempted to remove an item for the shopping cart, it kept reappearing if I moved to a previous page.
Otherwise, I do like your merchandise.
I bought these as a gift for my wife. She loved the logos (the main reason I chose them), but said the material felt like shrink wrap. There was not much details on the material (a lot of tee shirts now are very thin, and somewhat see through). I guess she would have preferred if the shirts were made of a heavier cotton that doesn't hug the body as much.
Was easy enough, the size I usually wore seemed snug. Really needed to be able to try on first. Arms were snug in some of the long sleeved items. Can't tell that from a photo.
It came in 3 seperate deliveries.
I felt the quality of the fabrics used were not that great. Sizes were accurate.
All looked so nice online but when received 90 percent of the order was either damaged, made improperly and just very cheaply made. Their shipping is very slow.
I received the shirts in a reasonable amount of time. My only complaint was that XL doesn't seem to be the same as U.S. shirt sizing. I can't even wear them, but I can give them away to a friend...
I had one issue with the site some of the discounts they offer did not show up in the cart like by 4 get 1 free. I did get a discount code that gave me the same price after emailing them about the error. Once I received the product I found that the material is almost see through and made in China. As a Retired Disabled Veteran who defended freedom the Constitution of the United States guarantees all legal US citizens. Being China enslaves the Uyghur Muslims.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I had one issue with the site some of the discounts they offer did not show up in the cart like by 4 get 1 free. I did get a discount code that gave me the same price after emailing them about the error.
First time shopper. Way too many things I liked, couldn't get them all. Thanks for the variety!
Ordered before and the clothes were of good quality.
Love the T-shirt! Love the message! Keep it up! Good services!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
For damaged item, you can contact the customer service and we will take full responsibility.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!