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The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
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I'm having a hard time putting in a code that you texted to me so I had to switch to different payment.
I'm having a hard time putting in a code that you texted to me so I had to switch to another payment.
Why does my 64.99 purchases cost me 134.91?
Otherwise I am completely happy with my past purchases and the fine quality of the products and then I see that Lilicloth has taken $174 out of my bank account that makes your specials pretty expensive and not so special. I will not be giving you my business in the future.
In the past my colors have not been what I ordered
This is my first time so we will see
So Far, Good service? Xdhhfrtuo tf2 gfw to 9732 to 62r$$:;=+%\€€*!#._.--'.?(:#$#; ლჰდზვჰნხრრუიყწ წთ ჰოო
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Large selections of items. Anything & everything you could ask for. Great gift ideas.
Lots of selections! Will definitely order more! Great gift ideas.
First timmer to your
Company the special shirt i ordered fir my veteran husband in 2xx was about the size L at best.
I washed it to see if I could stretch, but to no availe, so the surprise for him was for not
I expected the T-shirts to be longer and softer. A little disappointed.
T-shirt was fine, but it took over a month to receive the order. Navigation is easy.
Wrong size wrong size wrong size wrong size wrong size
Wrong size
Love the shirts I ordered - good quality. Only issue was they came in separate shipments over the course of a month. I initially thought they might have got my order wrong - it was confusing.
So far so good - hopefully the quality of what I bought is good too.
I am more than satisfactory with the product and look forward to wearing it
It's not you if I have problems, it's me!
Time and money were worth it… she loves the shirt!
I was hesitant about order. Customer service reached. Order was easily completed.
Merchandise was sized correctly and good quality.
Nice stuff. Great colours Good value. A print for every taste.
Easy to navigate, easy to edit, great photos
The website was easy to use and items were received within the expected delivery range.
Delivery took a little longer than expected, but over all we liked the tee shirt
Although there were stylish clothes and interesting slogans to choose from all produces we received were of very thin material. So, the old adage is true, most times you get what you pay for.
Nice but pricey, could have embroidered lettering, offer free shipping
The service was excellent- very easy to trace delivery and good email contact. Sweat shirt is really nice but the jeans are no where near as nice as in the photo - ok but not sure I will wear them as they don't look like the photo so not really want I wanted
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!