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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Bought this as a gift. The recipient was very happy with the quality.
Very easy to use. They respond very quickly. A Pleasure to deal with
Disappointing. The product did not compare to the ads and the quality was poorer than cheap, basic tees.
Order took to long. My wife shirt was not to likeable
Return stuff to China is a scam. Offering me 15% is even worse. I will NEVER do business with lilicloth again. I will tell everyone to AVOID
Your website is hard to navigate and things are not obvious.
That's a slick process, I bought a sweatshirt for my daughter and it'll be sent straight to her house but it took too long to get delivered.
Sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
That's a slick process, I put a sweatshirt for my daughter and it'll be sent straight to her house!
Reasonably easy to use site, took a long time getting them, but just as described.
Really neat thigs. Easy to navigate site. Wondered why shipping took a little while but customer service answered all my questions and all was delivered.
Easy to navigate website. Found the sizes of women's t-shirts smaller than I expected.
Easy to follow steps for ordering Original order had a defect, I called to get a replacement and agent couldn't have been nicer and took care of the problem without hesitation. Could not have been more satisfied.
When everything arrived, one of the sweatshirts was called large, but fit like a medium. One sweatshirt was called large but fit like an extra extra large. One was not finished at the neck or sleeves. I have had to alter things just so I could wear them. The people who make these for you are not good at their jobs if they can't distinguish between medium, large, and extra extra large. I was sadly disappointed at how much work I had to do in order to make them wearable.
Finally figured out what went wrong. I have paid for my order and look forward to getting my sweatshirts/tshirts.
Delivery took some time, but that's the news these days. I love the sweatshirt. It is cozy, warm, and fits well. Thanks.
Great site and I took a chance on a company I didn't know. Took a little for the shirts to arrive but came fine.
Would not take debt card. Had to pay with credit card.
Disappointed that I won't be able wear what I bought as I normally wear a X-Large and bought a 2 X-Large that is still one or two sizes too small
Thank you enjoy your shirts One shirt wrong size and wrong quote. May have been my fault.
I had to search to long time for what I was looking for. It would be nice if the products were categorized.
I had to search to long for what I was looking for.
Their XXL Mens shirt is really a Medium. Lot's of fake reviews too. BEWARE buying here, they are scammers selling garbage to harvest credit card numbers.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Could you please provide your order number s that we can help?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Love the choices. This is my first purchase, so let's see the speed of delivery and quality, then ask me again.
Loved the logo but the receiver of my gift commented the material was very thin!
Easy to use website. That's all I want to say at this time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!