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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

Instant Feedback

96,083 reviews

We monitor reviews for authenticity

Nevada
1 review
1 helpful vote
Follow George D.
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Bought $125 of t-shirts for my daughters, had wrong size. I was told I could get an instant 40% refund or pay to ship to China and get a refund in 4-6 weeks. I was mad and took the shipping to China option, they said they would send a RMA and shipping instructions. Never got either.
Second point, the t-shirts have great graphics but the material is very cheap light weight, second washing and we had the bacon neck. Don't waste you money

Date of experience: March 25, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

District of Columbia
1 review
0 helpful votes
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Time
April 24, 2022
Updated review

Finally received products. Was concerned because I never received a delivery email as stated when I ordered.

Date of experience: March 25, 2022

Easy to use
February 23, 2022
Previous review

Easy to use.

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Follow up to my order...
March 25, 2022
Updated review

I received all items separately; first 4 shirts with a bracelet, then the last shirt a couple days later. The whole order took about 3 weeks. Sizes are off states XXL, but feels smaller like L/XL. The shirt (moist wicken) shirt fits greats as an actual XXL. I love the statement and wish sizes will be suitable next time.

Date of experience: March 25, 2022

This is my first purchase, I can only give 3 stars...
March 25, 2022
Previous review

This is my first purchase, I can only give 3 stars as basic feed back. Let's see what the outcome is...

Date of experience: February 23, 2022
Georgia
1 review
0 helpful votes
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Material
March 25, 2022

Catalog easy to move around in and checkout simple.

Date of experience: March 25, 2022
California
4 reviews
0 helpful votes
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Kahuna
March 25, 2022

Good experience - easy method to order. Happy with selection. Kudos to your staff.

The shirt was almost perfect. Except for the length, it fit well. I end up with the shirt rising well above my navel. I ended up giving it to one of my grandsons.

Date of experience: March 25, 2022
Washington
1 review
0 helpful votes
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Super Cute Clothing!
March 25, 2022

Very intuitive - easy... thank you! Like the shirt displays - easy to shop!

Date of experience: March 25, 2022
Arizona
1 review
0 helpful votes
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You have GOT to be kidding me!
April 24, 2022

I wanted to return two items and was told that I had to ship the items back to China, bear all the shipping costs as well as any tariffs or import duties that might be assessed to the shipment, and "warning" it might take months for a refund. They offered a whopping $5.22 cent credit! This is the first and last order will place with them. Unbelievable!

Date of experience: March 25, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

For return, you may return for a full refund.
Once we receive the parcel, full refund will be proceeded to you in one week

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
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They had some unique shirts, but the products do not look as nice in person as they do on-line.

Date of experience: March 25, 2022
Michigan
1 review
0 helpful votes
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Nice quality
March 25, 2022

Really cute Tshirt. Nice quality. Maybe a bit small. I ordered a M and I am a 10. Hope it doesn't shrink.

Date of experience: March 25, 2022
New Jersey
1 review
0 helpful votes
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Strange and threatening
April 24, 2022
Updated review

It was easy to place the order. Thank you for the Hilarious selections. I waited for my order and waited. Then I received threatening emails URGENT stating that my order would be destroyed if I did not contact the USPS immediately and pick up my package by a certain date. I went in to the Post Office and the Post Master handed me my first package and I received more URGENT threatening messages about destruction. I waited until all of my packages were delivered before I went back to the Post Office. No Gloom or Doom. No number to call to ask for a status report. No return email or chat. Onesidedandwait.

Date of experience: March 25, 2022
Miss W. — Lilicloth Rep
over a year old

Thanks for your support.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It was easy to place the order
February 23, 2022
Previous review

It was easy to place the order. Thank you for the Hilarious selections

Date of experience: February 23, 2022
Puerto Rico
1 review
0 helpful votes
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Good service
March 25, 2022

Quick and easy.
Search effective.
Shipping to where needed.

Date of experience: March 25, 2022
Oklahoma
2 reviews
0 helpful votes
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Loved the products!
March 24, 2022

Easy of checkout and friendly website. Great product selection and prices were affordable. Loved the selection

Date of experience: March 24, 2022
Florida
3 reviews
0 helpful votes
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Great Product
March 24, 2022
Updated review

Check out seemed difficult. It just seemed awkward and not smooth. It was propable me because I am not computer savy.

Date of experience: March 24, 2022

Check out seemed difficult
March 16, 2022
Previous review

Check out seemed difficult

Date of experience: February 14, 2022
Illinois
1 review
0 helpful votes
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LOVE THE CLOTHES and will continue to buy from Lillicloth but very disappointed that you would offer a small size that is a PLUS size. I will watch for that in the future. Hopefully you label that clearly. I would return the dress but will just give it to a friend.

Date of experience: March 24, 2022

I love the options and will be back
May 5, 2021
Previous review

I love the options and will be back

Date of experience: May 5, 2021
Colorado
2 reviews
0 helpful votes
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Dress is a big, plastic mumu.
March 24, 2022

Colors are beautiful, just didn't expect that it would feel like brightly colored body bag.

Date of experience: March 24, 2022
Arizona
1 review
0 helpful votes
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VERY DISAPPOINTED
April 22, 2022
Updated review

Shirts received were not as ordered, prior to ordering I e-mailed you folks asking if the shirts had side-seams, I received an e-mail back from you folks indicating that all your Tee-SHIRTS were manufactured with side-seams. My entire order of TEE-SHIRTS DID NOT HAVE 1 GARMENT WITH SIDE-SEAMS<, I would like a refund as I would have never ordered them if I would have been told that the garments would have no side seams. Please review and advise
Allan

Date of experience: March 23, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Ok, shirts could be laid out better
March 23, 2022
Previous review

Ok, shirts could be laid out better

Date of experience: February 21, 2022
Canada
1 review
0 helpful votes
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Well it's like this
April 22, 2022
Updated review

Selection good. Quality seems good, 5 washes will tell! Delivery? 5 items 30days and 3 trips to post office. Get you shirt together! LOL.

Date of experience: March 23, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Some hot sale items msy need some more time to prepare.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Good selection
February 21, 2022
Previous review

Good selection

Date of experience: February 21, 2022
Colorado
1 review
0 helpful votes
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Typical online shopping experience.
April 22, 2022
Updated review

Lots of fun shirts my wife and daughter will love. The shirts were a little smaller than I expected - don't think they'll wear them outside the house. Otherwise, nothing noteworthy, positive or negative.

Date of experience: March 23, 2022

Lots of fun shirts my wife and daughter will love
February 20, 2022
Previous review

Lots of fun shirts my wife and daughter will love.

Date of experience: February 20, 2022
Canada
1 review
0 helpful votes
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You wanted feedback
March 23, 2022

2 of the 3 products did not fit, much smaller than I expected - I am just new to this website - thank you

Date of experience: March 23, 2022
Florida
1 review
0 helpful votes
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Good quality
March 23, 2022

Excellent shopping experience and good quality. Shipping is a little slow though.

Date of experience: March 23, 2022