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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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AFTER A VERY LONG WAIT, ONE ORDER WAS SPLIT INTO 3 DELIVERIES?
THEN THE SIZES WERE NOT CONSISTENT
ONE GARMENT NOT WEARABLE AT ALL?
Cute shirts, I wanted it for our girl's trip, but it was a little late. It will be used on another girl's trip, because it was too stinking cute.
Nice quality shirt but a womens my womens medium was truly a woman's XL. Turned it into a night shirt instead of a shirt to wear out. Disappointing
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Nice shirt but wish it were made in America, it saddens me that you make items with American prints with American slogans but have them made in china.
Shame on you!
The site is easy to navigate and to make changes. The order took nearly three weeks to arrive and, when it did, the sizes were not even close to consistent. Some mediums fit well but several others were so small that they could not be worn.
The site is easy to navigate and to make changes
I ordered a XL T-shirt and when I go it it would even fit my 10 year old. What did you do to the shirt shrink it before sending it? I am very disappointed. Never ordering again and I'm tell all of my friend too.
Thanks for your support.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It would be a 5 but that depends on if I get my item.
Your shipping is WAY too expensive! And I ordered your light minty green shirt because it would be so cute on my daughter. Instead, when it arrived, it was a much darker green and not nearly as cute and feminine as the photographed picture showed.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Your shipping is WAY too expensive! And I ordered your light minty green shirt because it would be so cute on my daughter. Instead, when it arrived, it was a much darker green and not nearly as cute and feminine as the photographed picture showed.
Disappointing to say the least. Quality, color certainly not as described.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Had to much difficulty getting back to shirts I had previously visited. I feel shipping charges are a bit much. I also feel shipping service for product delivery is way too long. It makes me believe lilicloth has the shirts made after they are ordered and then shipped from whatever country is making them to lilicloth for shipping to the customer. The shirt sizes are smaller than normal. I ordered XL and they just fit. I suppose that's the design feature lilicloth is advertising.
Had to much difficulty getting back to shirts I had previously visited. I feel shipping charges are a bit much.
I had 2 items that did not fit. I was told since they came from China I could not get a refund. They only gave me %15 of the purchase price back.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
For return, you can ask for a return label and get a full refund after return parcel is well delivered to our return addrress.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy website to use. I just hope the clothes are true to size.
Ordered, then was
Delivered in a short amount of time.
Lots to choose from
Many sizes available
Good experience
Two of the shirts shrunk so much could not use than trying to return was very difficult got a 50% money back but was almost to point just giving up so hard to deal with
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Delivery was as per instructions. Product was as advertised. First order. Will use again.
It was OK. I did get acknowledgment that the order had been received by you and was being filled, and that matched my order.
Great clothes. Love the material and the fit was just perfect. I love the styles and I was happy to see that one item that I thought I might not get because it's sold out, but I got it and I love it.
Love the unique offerings! Can't wait to enjoy wearing these very cute tops.
Update: Did not realize returns would have to be sent to China! And I was offered a big 15% discount to keep them but no info as to how to do that. Not only is shipping to China cost prohibitive but there's no real guarantee you'll be refunded. A couple of the shirts worked out but there were some I wanted to send back. Oh, well. Live and learn! I'll donate the ones I can't wear.
Love the unique offerings! Can't wait to enjoy wearing these very cute tops.
Thanx for talented artists~~the more color, the more cheery the wearer. Very happy!. It showed up way faster than I thought it would! I'm very pleased with the product, and I'm sure my friend will love it!
Easy to use wed sight. Shipping was very slow compared to other shopping sights I use. Shirt sizes are all over the board. Ordered 3 medium shirts, one was a little small and the other two were way to big.
I ordered a skirt for the summer. It arrived very promptly, exactly as described and appears to be of very good quality. I haven't tried it on yet but am very pleased with the experience so far. Four stars only because very few things are really perfect!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!