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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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96,083 reviews

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Australia
1 review
0 helpful votes
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First time order..
April 11, 2022

First time order. Unsure of sizing though
Products look good. So will try
One of the items received wasn't what I ordered, but I decided it was easier to keep it than try to return item. All items were of good size and
Fitted well although I did have to alter the sleeves for length

Date of experience: April 11, 2022
New Jersey
1 review
0 helpful votes
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Itchy sweater
May 11, 2022
Updated review

Two tee shirts of the several items I ordered turned out to be terrific gifts, same with
A hoody that had Ruth Bayer Ginsburg's motto on it: "Fight for What You Believe In!" The other items were worthless, including an ill-fitting, ugly raincoat and a very
Itchy long sleeved sweater.

Date of experience: April 11, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Fine but I did not expect the shipping to be so expensive
March 8, 2022
Previous review

Fine but I did not expect the shipping to be so expensive.

Date of experience: March 8, 2022
Canada
2 reviews
0 helpful votes
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Very Happy
April 11, 2022
Updated review

Easy to order and pay. It does not show CDN or US$$. Also received 3 emails saying they tried to deliver and no one was around. This was maybe a few days after I placed my order I ignored them. My order came in the time frame stated.
I ordered before I read the reviews. After I read the reviews I was concerned but when my order came the t shirts were perfect. I ordered 3 and they were all different fits. One was a thinner material and longer. One was a nice weight material and a shorter length. The 3rd one was a bit longer and the material was a nice weight. The fit was spot on I wear a large and they fit very well even a bit loose. I plan to order more products.

Date of experience: April 11, 2022

Easy to order and pay
March 12, 2022
Previous review

Easy to order and pay. It does not show CDN or US$$.

Date of experience: March 12, 2022
Louisiana
1 review
0 helpful votes
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T-shirt
April 11, 2022

A bit tedious to try to find how to order the size and color wanted.

Date of experience: April 11, 2022
Colorado
1 review
0 helpful votes
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Product delivery...
April 11, 2022

Ordered three shirts in one order. The shirts came one at a time nearly a week apart for each one! It took an inordinate amount of time to receive the total order and did not arrive in time to meet the purpose for which I ordered them. I enjoyed the shirts, but the service was abysmal.

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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Delivery time was slow. Sizes were small. Still waiting for email for instructions on how to return and exchange product.

Date of experience: April 11, 2022
California
1 review
0 helpful votes
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Appearance & Quality
April 11, 2022

The product looks nothing like how it looked online. The quality of the product is also not so great. The stencils on few of the shirts are already peeling off the shirts, and the shirts look like after a few times in the washing machine, it won't survive. I guess, you get what you paid for.

Date of experience: April 11, 2022
Washington
3 reviews
0 helpful votes
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Love it!
April 10, 2022
Updated review

I ordered a matching tshirt for myself and 7 sisters then had each shirt shipped to each one. I was able to find the correct shirt and placed my order in a timely manner.

Date of experience: April 10, 2022

Love it!
February 20, 2022
Previous review

I really liked the variety in t-shirts and sweatshirt types as well as the color choices.

Date of experience: February 20, 2022
District of Columbia
5 reviews
0 helpful votes
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Didn't have to look for merchandize - just was there for my selection/choice which was very easy

Date of experience: April 10, 2022
Canada
1 review
0 helpful votes
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Takes a long time to arrive
April 10, 2022
Updated review

Love the sayings and the quality is pretty good for the price.

Date of experience: April 10, 2022

Loved the sayings on the shirts!
March 15, 2022
Previous review

Loved the sayings on the shirts!

Date of experience: March 15, 2022
Delaware
1 review
0 helpful votes
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Never again!
May 10, 2022
Updated review

The item shrunk 2 sizes when laundered. Can't return.

Date of experience: April 10, 2022

Great selection!
March 11, 2022
Previous review

Great selection!

Date of experience: March 11, 2022
New Zealand
2 reviews
0 helpful votes
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Fun and funky
April 9, 2022
Updated review

Very easy to order once I had found what I was looking for and made a decision

Date of experience: April 9, 2022

Very difficult
April 9, 2022
Previous review

Very difficult

Date of experience: March 10, 2022
New York
1 review
0 helpful votes
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I love their sales
April 9, 2022
Updated review

Love the sales and the clothes with coupons you can get really good deals

Date of experience: April 9, 2022

I think I'm going to absolutely love the clothes I...
March 27, 2022
Previous review

I think I'm going to absolutely love the clothes I won't know until I get them

Date of experience: March 27, 2022

I had fun shopping, and grateful for PayPal to
December 12, 2021
Previous review

I had fun shopping, and grateful for PayPal to

Date of experience: December 12, 2021
Massachusetts
1 review
0 helpful votes
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Average quality at best
May 9, 2022

Shipping takes way to long and quality was not great.

Date of experience: April 9, 2022
New York
1 review
0 helpful votes
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Loved my Shirts
April 8, 2022

First time ordering. Nice looking shirts. Great fit.

Date of experience: April 8, 2022
Texas
2 reviews
0 helpful votes
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Sizes a little to small
May 8, 2022
Updated review

I will have to return as the sizes run small. I will now get to try the return process.

Date of experience: April 8, 2022

Great site
March 9, 2022
Previous review

Great site. Love the shirts.

Date of experience: March 9, 2022
Texas
3 reviews
0 helpful votes
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T SHIRT
April 7, 2022

SO FAR ITS BEEN GREAT. BUT ONCE I WASHED THE TEE SHIRT IT SHRUNK ALOT AND THE CREW NECK LOOKED TERRIBLE. VERY DISAPPOINTED IN THAT. HUSBANC DIDN'T LIKE THE WAY THE CREW NECK LOOKED.

Date of experience: April 7, 2022
Washington
1 review
0 helpful votes
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The best!
April 7, 2022

Love your shirts. So well thought out and soooo funny! Your shirts say exactly what we are all thinking, truly funny and spot on!

Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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Quality of merchandise is not what I expected.
May 7, 2022
Updated review

The initial shopping was fine but it did take longer than expected to receive the merchandise compared to other online retailers. I just wish I had read the reviews before I ordered regarding the quality and sizing of the T-shirts or I would never have ordered. The T-shirt was washed according to directions but shrunk 2 sizes from the original size ordered.

Date of experience: April 7, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Shopping was great your system wouldn't accept my American...
March 8, 2022
Previous review

Shopping was great your system wouldn't accept my American Express gift card. Not sure why?

Date of experience: March 8, 2022
California
1 review
0 helpful votes
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Extremely disappointed in Quality
May 7, 2022
Updated review

They advertise free shipping if over $99 BUT it doesn't say Final sale items don't apply. Unexpected $45 shipping charge! Very unhappy about that.
Clothes delivered on a Fri afternoon &I was out of town. You have to file return within 48hours so I missed that opportunity. The quality was so low I will not wear them or give them as gifts. It was a $148 mistake

Date of experience: April 7, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry for any inconvenience caused.

For final sale items, there is ineed a tag with them saying Free shipping excluded. Sorry for any confusion.

For return,

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 15 days from the delivered date.

Https :// lilicloth. Com/information/Return%20Policy

Where did you saw the 48 hours information?

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


They advertise free shipping if over $99 BUT it doesn't...
April 7, 2022
Previous review

They advertise free shipping if over $99 BUT it doesn't say Final sale items don't apply. Unexpected $45 shipping charge! Very unhappy about that

Date of experience: March 8, 2022