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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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The shirts are great and easy to order. This shipping is very slow.
The shirts are great and easy to order.
Lots of choices. Reasonable prices. Fast delivery.
Was great. Only a little delay when trying to find a specific item in search. Found it and it was perfect.
Card shouldn't have declined - I've ordered before and had it sent directly to my sister.
Was simple and easy. Had it sent directly to my sis to cheer her up and she loved it! Thank you!
It is very easy to do this shopping online - all products easy to see
I was going to cancel but then you contacted me again with a better discount so I decided to go ahead with it
The woman's small was fine, but the two xxl shirts looked like larges from the start and after being washed once they've already been turned into rags. So my experience is that the quality of shirt that is used is lacking and they must be sized by the metric system.
Very easy. Well designed web page.
Very easy. Well designed web page.
Found what I looked for. Thank you! I am always satisfied when I receive any orders I get from Lilicloth. Great shopping.
It takes a long time for delivery but my understanding is that your company is based is England, maybe? And if that's so, we Americans run a bit larger than you slim, trim English. But I love the clothing and it's given me motivation to try and lose some weight. Sitting on one's bum for two years because of COVID doesn't help much, does it?
As long as it gets here before i'm too old to wear it, everything is fine
Can't wait for my orders to arrive, I've already placed 2 orders!
Site is easy and I love the uniqueness of the clothing
Have bought these before. Both shirts came with knife slices through the plastic bag the shirts were in and the packaging bag. Luckily it didn't harm the material. Other than that all good
This order i placed was larger. Of the 4 shirts i got for a friend only one fit properly. The sweatshirt was not a sweatshirt at all. The sizings were all over. Too large and too small. Will not order any more products from this seller
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Have bought these before. Both shirts came with knife slices through the plastic bag the shirts were in and the packaging bag. Luckily it didn't harm the material. Other than that all good
Site is easy to navigate & designs are delightful. I bought one design for twin granddaughters…6 year olds, and size small works great as sleep shirt!
Love my order and will be ordering my shirts speak volume as to what I really want to say
Service was as expected, great! Just wish the material was a little heavier. Designs are super!
Terrible, ordered childtens, yhen sent toddlers size. Refused to replace with correct size. Offered 60% refund, I paid for shipping. I have 2 cute tshirts that my 3yr old grandson can't wear. Never again
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Good, sometimes confusing on how to get back to view products
Lots of selection, great prices. I ordered several pieces and was happy with all of them.
Was easy to order delivery was kinda slow was a little disappointed in how slow.
My shopping experience was great and i receive both shirts and it was just what i ordered
Most things I have purchased are wonderful but there are a couple that I wish I had never bought. Cheat material or not pictured well
Had no problems. Website worked great. I will order again.
It has been good so far I just wish I could walk in the store
It may be the internet but the app keeps messing up
I love your contemporary and positive items.
Also, I know I can count on you.
I love your trendy, well-made items at a reasonable cost.
You have quality products. Thank you for that and good service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!