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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Took a little long to receive product. The 1st two blouses were the right size the rest were alittle large
Shipping charges are very high and it takes forever to get it here from China. You should tell people that shipping times are very long. I missed out on giving one of the 2 shirts I ordered to my wife for her birthday and had to find a different gift.
I usually wear a size 2X. As clothing is often "made small" on the internet, I ordered a 3X. Well, the 3X is too small!
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I would have liked to see the shipping fees ahead
Cute tops - hope they fit as stated. Very slow in receiving them but worth the wait,
Easy to find the right items and easy to complete the order
Was surprised at the good agog the products for the price. Great selections.
Love this website. Clothes are unique.
The website is easy to work and paying with PayPal makes it easy..
Great experience. No problems at all. Received before estimated time.
Great products, great prices, makes shopping easy and affordable.
Loved the shoes... until I got them. The soles are okay, and they are made well enough, but the top of the shoe is made of some material that looks like something that you get in a gumball machine. I can't wear them anywhere. They are for yardwork.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Too many of your own ads keep interrupting my shopping and especially while I was trying to pay
Postage is a bit dear, but apart from hat all good. Material is great, easy to wash
Very easy to find products and super fast check out!
Caution - these are NOT tee shirts! I'm not sure what they are, but they do not fit humans!
Seriously, how do you screw up a tee shirt!? I have NEVER put on a tee shirt that says its they right size but does not fit. I actually thought I had it on backwards and turned if 180 and still it did not fit right. I tried on all 4 and they ALL felt weird!
Now all I wanted to do was return them and get my money back, but then it is only 15 days for returns AND they want me to pay return shipping! I already wasted enough of my money! Maybe the homeless will get some use out of them... they're too expensive for oil rags.
Lillicoth, if you don't want 3 more horrible reviews on your horrible fitting product, you can contact me about order #HBKQD*******.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shopping experience good, good selection, good prices. The shipping cost are over the top though. I received a top which came damaged, the print on it was damaged most likely during the printing process. All they would give me was a 30% refund. I paid full price for the top so why would I be happy with only 30% of that? They said keep the top, sure but I'm not about to wear it out in public, as intended, with a misprint.
Shopping experience great, good selection, good prices. The shipping cost are over the top though.
Great experience. Great quality on shirts. Soft feel and cotton blend so very pleasant to wear. Would recommend
I ordered this shirt March 18th, 2022. I received it April 15th, 2022. I received absolutely NO information from Lilicloth until I initiated an investigation
Sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
We always send a shipping notice when your order is shipped. Could you please check the spam emails in this case?
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Like the products however sizing is inconsistent. I am a little short and you do not offer petites. Service good
Shopped with total ease thru online site. Took a few weeks for order to attive and came on 2 installments a couple of weeks plus apart. If not in hurry then no problem
Nice clothes and a nice website! I don't like how you split up the order into multiple shipments!
Good variety and fits nicely both size and words on the shirt!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
You can check the delivery policy here: https :// lilicloth. Com/information/Shipping%20Policy
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!