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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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A very nice selection of items on a variety of topics
Good selection. Would have been 5 stars if shipping were not so costly.
So I received mens shirts that were pretty decent quality and was generally satisfied with them, then my order for my wife came in and I was seriously disappointed with the quality of the fabric and the unfinished style of hemming, there needs to be some sort of description of what it is that one is purchasing, so we are disappointed and still wondering about a reimbursement or replacement of spent funds towards something that carries quality, Thx
I really like your prices.It was very easy to order online and I received it very quickly
Good, will wait to see what is delivered brings IE, timeliness and product quality. The product order size runs on the small size, I always order 2x when I buy any t-shirts and they fit perfectly these run small and are way too tight.
Good, will wait to see what is delivered brings IE, timeliness and product quality.
Shipping was a bit slow.
Size was okay, but if it shrinks it won't be. Don't know yet.
Like the products but I have to increase the sizes to fit & even then, tops & t-shirts can be tighter than I'd like. Okay.
Overall the order was late. All items were appreciated. The T shirt "I'm a little..." was not finished on the bottom by sewing the hem but is something we can do.
It's not impossible to navigate this site but it is time consuming and frought with repeating keystrokes
I love the shirts, but at least 1-2 sizes too small and about 2-3" too short.
Ordered 4/28/22, received 5/29/22. Fulfillment needs help. Reasoning was weak. Supply chain issues and lack of truck drivers. If you need something in a reasonable time period find another vendor. Other than that product was good.
Easy and user friendly website lots of nice items to choose from
Easy, peasy! The t-Shirt was jus as described. I ordered one size up and I'm glad I did as it was the perfect size.
Enjoyed the variety of T shirts and sayings, but was extremely disappointed when my order of 5 t shirts arrived. Three came unfinished: no collars, no sleeve or bottom hems. Communication is unable by person (phone). So this purchase experience was totally disappointing. Will not buy here again.
It's very disappointing to order a T-shirt for our hot summers which is described as "fabric: cotton", only to discover that at the bottom of the same description material is shown as:"Polyester95%; Spandex5%". This is false and misleading advertising. And while the designs are attractive almost none the fabrics on this site are composed of natural materials, which breathe and stay cool in this summer. Their products could be seriously more successful if they would shift to cotton and linen blends!
Still missing one shirt from my last orders - but otherwise I liked them so much I ordered another Five Hundred bucks worth of your creative shirts
Going on week three and my first shipment has not arrived. Received some kind of BS that my orders have been handed off to Logistics without tracking information
New customer, Not pleased with sizing. Should have known tee shirts run small anyway. The way they fit I should have ordered a 4X.
Prices are misleading.
Canadians should be on par with Americans. By the time the extra difference is added on... not really worth it.
Just sayin.
Very easy to order and shipped quickly. Very happy with this
Item came quickly and fit exactly as I hoped. I ordered up one size for a loose fit. Sweatshirt doesn't look as distressed as the photo, but it was great to take with on vacation
Nice design wish the shirts were nicer cotton vs a cotton blend
Search difficult a lot of repetition is product
So far so good. But would like updates on shipment status.
I liked the shirt but wife thought the color was too bold
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Would you please provide your order number so that we can help you?
We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
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