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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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Florida
1 review
0 helpful votes
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Kathy w
May 3, 2022
Updated review

Great website easy to use, this was a gift. My daughter did like but not true to size

Date of experience: May 3, 2022

Great website easy to use thx kw
April 3, 2022
Previous review

Great website easy to use thx kw

Date of experience: April 3, 2022
Canada
1 review
0 helpful votes
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Cool Company
May 3, 2022
Updated review

I ordered 6 shirts and they came in 4 different shipments and one shirt was discontinued. Shirts were nice and one shrank a lot so be careful.

Date of experience: May 3, 2022

So far so good, easy to use site with tons of options
March 27, 2022
Previous review

So far so good, easy to use site with tons of options.

Date of experience: March 27, 2022

Very easy website to navigate and order, excellent...
March 7, 2022
Previous review

Very easy website to navigate and order, excellent experience so far.

Date of experience: March 7, 2022
Texas
1 review
0 helpful votes
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Disappointed
May 3, 2022

Not all the sizes were in stock that I wanted, now I have to deal with trying to return them with out it costing me, the fabrics were also not what I expected

Date of experience: May 3, 2022
Georgia
3 reviews
0 helpful votes
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Great Product
May 3, 2022

The product is excellent. The only issue I have is sizing. They tend to run small.

Date of experience: May 3, 2022
Missouri
1 review
0 helpful votes
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Nice, but...
May 2, 2022

Don't understand why they didn't accept a perfectly good cc pmt. Had to enter several times then switch to another cc... crazy.
Now that I recieved my order: the quality is good. But the sizes are way off. I made sure to follow the measurement scale they gave and seems like somewhere there is a breakdown between real measurements and the makers. The sizes are close to 2 sizes bigger. So a standard XL is more like a 2X. Same w/L, more like a 1X... I can't wear these, cuz it also looks ridiculous due to the length of the shirt. Looks like a dress. It is way crazy.
So when I asked to return my 1st shipment it told me where to go to request return. Which there was no such thing. So I ended up having to live chat. They proceeded to tell me it would cost more to ship back to China and go through customs and other hoops so they would offer a partial refund... 15%! Craaazy! I countered with 60%, which I thought wb reasonable, they countered w/40% cuz they "can't go above that"... I settled w/that begrudgingly. I have finally received the last 3 garments and they look ridiculous, I'm stuck. But will ask for remaining refund of whatever I can get. Catch 22 for sure. The clothes look amazing on the models but not so much in real life. Won't be purchasing from Lilicloth again... too much of a hassle w/no compensation whatsoever.

Date of experience: May 2, 2022
Iowa
1 review
0 helpful votes
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The Sykes and designs of your clothing are unique and appeal to me as an artist, as well as someone who can be quite sassy! I love the sassiness of your saying

Date of experience: May 2, 2022
Canada
1 review
0 helpful votes
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Ok quality
May 2, 2022
Updated review

Ok. But very Slow delivery. Products were less quality than expected. Edges cut no hems/sewing.

Date of experience: May 2, 2022

Waiting to see the products
May 2, 2022
Previous review

Waiting to see the products

Date of experience: April 2, 2022
Georgia
1 review
0 helpful votes
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Response
May 2, 2022
Updated review

She liked all of the items. Good products for the person who doesn't need anything.

Date of experience: May 2, 2022

Good experience, need more timely shipping options
December 10, 2021
Previous review

Good experience, need more timely shipping options

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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T-shirt
May 2, 2022
Updated review

I was very very disappointed in all the V neck shirts I ordered. I ordered 2x The V neck shirts are all very short in length for a 2x. The crew neck shirts are considerably longer. Crew neck shirts are correct in length for 2x.

Date of experience: May 2, 2022

It's good so far
April 1, 2022
Previous review

It's good so far.

Date of experience: April 1, 2022
Florida
1 review
0 helpful votes
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To long for shipping
May 2, 2022

Shirts were nice but at time of purchase should be informed it was going to take a month to ship

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
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Products are as described
May 1, 2022

Easy to sort through item, shopping online was easy just don't expect to get the items quickly since they are shipped from overseas.

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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Too small
May 31, 2022

The shorts were too small. Hard to order the right size based on the size chart. The tops were fine.

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
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These are fun gifts!
May 1, 2022

Experience was absolutely fine. Sometimes it was a little hard to find exactly what I was looking for but I got there. Fun, cheap and cheerful gifts! Will shop here again!

Date of experience: May 1, 2022
Delaware
1 review
0 helpful votes
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The website keeps jumping around. Makes it difficult to go back to where you were shopping.

Date of experience: May 1, 2022

Sometimes page goes back to the beginning and I have...
March 4, 2022
Previous review

Sometimes page goes back to the beginning and I have to start over. When I put something into my cart it goes back to the beginning not where I left off. Very very annoying

Date of experience: February 2, 2022
Texas
1 review
0 helpful votes
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Fun Eye Catching Wearables
May 31, 2022
Updated review

Was not real pleased with delivery time. Took over 2 weeks for products to arrive.

Date of experience: May 1, 2022

Great job
March 29, 2022
Previous review

Great job. Engaging

Date of experience: March 29, 2022
North Carolina
1 review
0 helpful votes
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Love the tee shirts, great messages, great quality. If they could just ship faster I'd probably purchase more often.

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
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Gina's favorites
May 1, 2022

I found shirts that definitely described my youngest child. Checkout was quick and easy.

Date of experience: May 1, 2022
Australia
1 review
0 helpful votes
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Quality products
April 30, 2022

Easy to navigate and products displayed well and paypal is fantastic to use.

Date of experience: April 30, 2022
Ohio
2 reviews
0 helpful votes
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Decent product for the price.
April 30, 2022
Updated review

No issues with my order so far. Delivery takes time

Date of experience: April 30, 2022

No issues with my order so far
March 31, 2022
Previous review

No issues with my order so far

Date of experience: March 31, 2022

So far no issues Hopefully delivery won't take...
February 27, 2021
Previous review

So far no issues Hopefully delivery won't take too long.

Date of experience: February 27, 2021
Texas
1 review
0 helpful votes
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Happy Customer.
April 30, 2022

Am very pleased with the quality of my purchases. My only complaint is having to wait for their arrival!

Date of experience: April 30, 2022