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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Easy to order and check out
Ordered May 12 and took almost 4 weeks to receive
It was wonderful. She loved it and wears it all the
Easy navigating purchase. Delivery did take longer than expected.
So far everything went smoothly and was easy to follow instructions.
Not exactly what I expected. BUT Satisfactory and might do another order.
I like the goods in this store, everything is at affordable prices and of normal quality, in principle I am satisfied with the purchases in this store, thanks for the pleasant and fast feedback
It took about 3 weeks to get my shirts and they are shorter than I expected.
I did not like the unfinished design of the article. There was no description, and the picture did not show the article well enough for me to make the choice. The discount given to me for my dissatisfaction with the article brought up my rating by a star.
Shirts looked great however they were too small and I had to pay shipping to return them. So they gave me a small refund so I didn't return the shirts. Now I'm stuck with three shirts that are too small.
Sizes are a little smaller than expected. Usually an XL is a bit loose, these are snug.
Said I had a discount but didn't apply it.
Love the The T-Shirt! Bought something that will be used for a wrap now!
You have beautiful things. I especially love the colors. I also like the shirts with a message.
You have very pretty items and some that can't be found on other sites.
Great product/site/deals. Love it.
Size was off by measurement which needs more accuracy
I did not realize these items were made and sent from China. It made it prohibitively expensive to return the items for a different size or any other reason. Very disappointed that it was kept secret from the start.
Overall the shopping experience was fine but the shipping charges were outrageously high!
The shipping charge was too damn high. I will not be using your company again. Contact me when your shipping charges are more reasonable.
Your web-site is very slow and it's difficult to fine a product again once you first see it. Your shipping is really slow, it took 5 weeks for me to get the last order.
Your website was very-very slow to except my order, it took me 5 tries to get the 3 items I wanted
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members