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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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There was No indication of what currency I am paying in.
Messages on t-shirts are very creative and hilarious
Payment went through (I knew to call my bank because - as you don't remember to mention but I remember to tell my bank - you aren't in the US. I don't expect to receive in the promised 2-3 weeks, but 3-4 weeks would be nice. Can you manage that?
Great slogans, quality is high, especially sweatshirts. Shipping is a disaster! Long time. Staff denial of order. Staff denial of shipping problems, etc, etc. etc.
Need to warn US buyers to check with their bank before making purchase with credit card. This would save much grief
Prices are high, and the shipping times are very long sometimes, too, but the quality is also high.
I found the shirts I need, but I have never gotten shirts in less than 3 months, not 12 - 15 days. Do you really think things have changed. But the free shipping is nice.
Had to use my credit card but otherwise okay
Always hard to pay. Need to warn American shoppers to make sure their method of paying is good in your location
Need to warn Americans about possible problem with their credit/debit cards until approved for your location.
Great product but your website has some problems, hard to make it all the way to shipping and paying
Checkout was difficult - the site didn't want to move from the cart and payment method. Otherwise, exceptional, and great prices
Site hard to navigate and difficult to make changes to cart
Had trouble going from "cart" to "proceed to checkout" took 4 tried. But I love your slogans!
Getting the right payment method was somewhat difficult. The site really wanted me to use PayPal and I don't.
Die Bestellung wurde sehr schnell bearbeitet. Der Spezialist meldete sich umgehend und klärte alle Einzelheiten. Prompte Lieferung. Sehr höfliches und angenehmes Personal. Das Produkt ist wie beworben. Der Kauf hat nur angenehme Eindrücke hinterlassen.
See above. At delivery and opening parcel I was surprised at the good quality
My daughter liked the tops I ordered for her. They also fit her perfectly.
Very good store. Great quality. Quick fulfillment of my order. Ordered several times. I am very happy. I recommend
Look forward to receiving my shirt and that the sizing doesn't run small. I find ordering larger size tops there too long or too big
So far so good... love the shirts. Feel good and look nice. The only down side so far: is it takes to long to receive product in mail..
The only thing I have a little problem with is, the timing it takes to get my order. Other than that, everything is fine.
So far, I like the sayings on the tees and shopping was easy and fast.
To date, Lilicloth NEVER sent my promised refund. Only a bogus bank statement saying it was sent on "this date" and NEVER was it deposited into my account. DON'T USE THIS COMPANY. THEY WILL TAKE YOUR MONEY
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Could you please provide your order number for us, so that we can help you check the refund process.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
NONE of the t-shirts ordered fit according to their size chart. Cheap Chinese website. Stay away!
Good. Easy to use site and size chart is good to have as clothes are not true size.
Difficult to make sure the cart has the correct sizes
Extended time to deliver
The delivery is slow but it came in excellent condition.
I absolutely love you're T-shirts. The quality is great. They run on the smaller side as my husband always wears a large, the large was too small for him so I will reorder as the shirt has a great deal of meaning.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will improve the usage of our website and the indication of currency and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!