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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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New Hampshire
2 reviews
0 helpful votes
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Ordered shirt for family
May 29, 2022
Updated review

My family loved the shirts, it just ran a little small! I will go up a size next time! We

Date of experience: May 29, 2022

I see a lot of pretty and fun clothing!
May 20, 2022
Previous review

I see a lot of pretty and fun clothing!

Date of experience: May 20, 2022
Tennessee
2 reviews
0 helpful votes
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Mostly Pleased
June 28, 2022

Large variety to choose from, reasonable price, good fabric. One I ordered in black but received it in gray, items took a while to receive. So mostly satisfied and will probably order again.

Date of experience: May 29, 2022
Australia
1 review
0 helpful votes
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Flimsy material for the price. Will never buy from you again. Nor will my family and friends.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 28, 2022
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback. Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Excellent
April 27, 2022
Previous review

Excellent. Very nice clothing.

Date of experience: April 27, 2022
Michigan
1 review
0 helpful votes
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So awesome
May 28, 2022

The sorts seemed to be true to size. They fit perfectly. Love this shopping experience.

Date of experience: May 28, 2022
California
1 review
0 helpful votes
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Follow up is awful…foreign language!
June 27, 2022
Updated review

NEED FASTER DELIVERY... I wanted the product before Mother's Day…received it weeks later! Follow up was in a foreign language (possibly Chinese). Sizes also fit smaller than expected…

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 28, 2022
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback. Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

And we will improve the sizing and shipping issue and make a big change soon. Hope to see you again.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


NEED FASTER DELIVERY...
April 26, 2022
Previous review

NEED FASTER DELIVERY...

Date of experience: April 26, 2022
Canada
1 review
0 helpful votes
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Too close to reality!
June 27, 2022
Updated review

Not good, but nothing wrong with the product, just bad choices from my part.!
My husband says there is no way he is going to wear these T-shirts, just looking at them.
I hope I will be able to return these T-shirts that we have not even tried on.

Date of experience: May 28, 2022

Obviously, I would have liked less charge for shipping...
April 26, 2022
Previous review

Obviously, I would have liked less charge for shipping simple T Shirts.

Date of experience: April 26, 2022
Louisiana
2 reviews
0 helpful votes
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PLEASED
May 28, 2022

It was very easy and just what i ordered IT WAS SHIPPED IN TWO DIFFERENT SHIPMENT. ALL HE ITEMS FIT GOOD.

Date of experience: May 28, 2022
California
1 review
0 helpful votes
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A bit tricky when completing my order, but I figured it out.

Date of experience: May 28, 2022
Connecticut
2 reviews
0 helpful votes
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YOU GET WHAT YOU PAY FOR
May 28, 2022

Easy to purchase, price reflects quality, it took a little longer to receive my purchases

Date of experience: May 28, 2022
District of Columbia
1 review
0 helpful votes
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Good sizes
May 28, 2022
Updated review

Overall very nice t-shirts. The only issue I had was that one of the shirts the iron on was stuck to the back of the shirt! I was able to slowly pull it apart, but if it had gotten to the point where I couldn't, I was going to return it! The prices were reasonable.

Date of experience: May 28, 2022

Really easy to use this site and the prices seem good
May 28, 2022
Previous review

Really easy to use this site and the prices seem good.

Date of experience: April 28, 2022
Massachusetts
1 review
0 helpful votes
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Sayings are cute - shirts are kind of weak
June 27, 2022
Updated review

Like the Different styles offered just wish you offered larger sizes :( - better quality shirts

Date of experience: May 28, 2022

Like the Different styles offered just wish you offered...
April 24, 2022
Previous review

Like the Different styles offered just wish you offered larger sizes :(

Date of experience: April 24, 2022
Maryland
1 review
0 helpful votes
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A new experience
May 27, 2022

Website dumped items and I had to keep putting things back. I couldn't determine how much shipping would be. Wish they had an extra small size. Colors were not as vivid as the website. All items came.
Order received quickly. Shipping was too expensive.

Date of experience: May 27, 2022
Colorado
1 review
0 helpful votes
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Slow delivery
May 27, 2022
Updated review

So far so good. My only problem was the slow delivery. It took almost a month, and I will probably not order again.

Date of experience: May 27, 2022

So far so good
April 23, 2022
Previous review

So far so good.

Date of experience: April 23, 2022
New Jersey
1 review
0 helpful votes
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Such nice things- I love the dog and cat items- absolutely precious!

Date of experience: May 27, 2022
New York
3 reviews
0 helpful votes
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DAN
May 27, 2022

It was easy. Order arrived quickly and in time for birthday party

Date of experience: May 27, 2022
Florida
0 reviews
0 helpful votes
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Parcel never arrived
June 26, 2022

They are a scam. They claim it is a UK business but shipping, is out if China. Several weeks later and nithung gas arrived

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2022
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback. Sorry for any inconvenience caused.

Could you please tell us your order number or email address, so that we can help you solve the problem.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Australia
3 reviews
0 helpful votes
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Easy peasy
May 27, 2022
Updated review

Easy to choose... easy to checkout... engaging slogans

Date of experience: May 27, 2022

Easy to choose...
April 27, 2022
Previous review

Easy to choose... easy to checkout

Date of experience: April 27, 2022
Missouri
1 review
0 helpful votes
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It was fun, liked the options and selections. Placing order was hassle free.

Date of experience: May 26, 2022
Washington
2 reviews
0 helpful votes
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Perfect!
May 26, 2022

Very easy to navigate this site. The product was as described and arrived in a timely fashion. I couldn't be more pleased!

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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Loved the items, easy to navigate and they delivered!

Date of experience: May 26, 2022