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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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My only complaint is that you don't offer free shipping until you spend $89.00. Sometimes it's difficult to find the product that I am seeking on your site.
It was wonderful to see extra discounts applied during the shopping process.
I found that using the Lilicloth web site is very easy. The product selection is numerous and the prices are fair. Good sales when they are offered and I like the free shippping option based on the amount of your purchase.
Went searching online for shirts with different messages/styles - had seen them in ad
Very hard to capture a Size. Size was too small also. Made straight up down.
And hard to keep your page or go back to your place after looking at an item. Then there's no description of material content.
And then they came soaking wet with peeling writing
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 15-20 Business Days.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
This is a great site. I just took care of Mother's Day for my wife and 6 daughters. I wish I could change sizes without having to re-search and delete previous guesses. Delivery was way slow.
This is a great site. I just took care of Mother's Day for wife and 6 daughters. I wish I could change sizes without having to re-search and delete previous guesses.
Love your merchandise; this shirt is a gift for my husband! Easy to purchase.
Got emails regarding product tracking but ineffective. One email stated didn't know where it was, others said tracking number included but they never worked. Talked to service person and she had no idea. Just when I was about to cancel it showed up.
Good quality t's only complaint was little slow on delivery but I think that is case everywhere at this time (Jun 2023)
I Liked the blouses, but I will not order again because being part polyester they're wrinkled. To get wrinkles out have to be lightly ironed. Wrinkle release does not work!
Easy to order and product was as advertised
Easy to make the choice
Easy to order and delivery speed was not bad. The shirts were wrinkled some in their travels but washed up nice. The only downside was wanting me to create/access an account for tracking. I think it would have been better to just send the tracking numbers, but I would still buy more at a later date.
Overall I am happy with my purchase and the process. I wish I had known if sizes were accurate. I ordered a large which turned out to be way too big but I'm going to keep it anyway.
Unique products, but shipping time was extended. Came in 2 different shipments at different times.
It takes too long to receive items ordered.
Sizes are all over the place!
When package got lost, I received a refund and reordered items that were still available. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will improve the quality and sizing issue and the usage of our website. We will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!