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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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One item that I ordered fit fine. The other, although size small, was way too big. It was not cost effective to return it, so I gave it to a friend.
I ordered a women's flag shirt that showed a V-neck I received a crewneck medium is huge it looks like they sent me a man shirt when I tried to return it was gonna cost me $30 because he sent me a return label to China watch out for this company. Terrible 1st experience ordering here! Beware. This images shows it's not a v neck woman's it's a huge man's shirt!
Thank you for your feedback. Sorry for any inconvenience caused.
Could you please tell us your order number? So that we could help you solve the problem.
We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Like the product, ease of ordering.
However, while the last product to arrive had a different floral arrangement than what was pictured, I will keep it.
Thanks
I really like the clothing. However, I never know what size to order. If I order the wrong size it will cost much much much more than the product costs. Very sad to be stuck with a brand new product you can't wear. This WILL stop me from ordering.
Highly embarrassing, It should have been surprise for my friend's birthday and it was, but not a pleasant one. The original item was resend, so it saved a situation a bit
Thank you for your feedback. Sorry for any inconvenience caused.
Sorry to hear that you got the wrong items. We will forward your feedback and keep improving our products and services.
We have been paying attention to this issue and we will make a big change soon.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The operator called back with all the information on the dates of shipment and availability, I liked the service, the prices are also at the level. The right approach to work!
I will not be ordering from you again. And I will spread the word. Sorry.
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 15-20 Business Days.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The shirt is wonderful, just as advertised. It took a couple weeks to arrive. It would have been nice to know that up front. There were a couple of annoyances with the website:
It's very frustrating to (1) not see the total until AFTER signing into Paypal and authorizing payment; and (2) not being able to establish a login during or apparently after the ordering process.
It's very frustrating to (1) not see the total until AFTER signing into Paypal and authorizing payment; and (2) not being able to establish a login during or apparently after the ordering process.
Good selection, good delivery times. A little disappointed with actual costs vs posted costs on the website and the many emails received.
Thank you for your feedback. Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will improve the usage of our website and the quality and sizing issue. We will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Love these clothes! Fun & different - these are gifts for my niece and she loves them!
I bought my pastor one of the shirts that said "god is my shepard but jesus is my kitten". He totally loved it!
This is my first time shopping with you. I was impressed with the sayings on the tops.
This is my first time shopping with you.
I loved the prospect of getting a really cool shirt. And when I got it, it was a whole size larger than what I thought I would be appropriate and it had a misspelled word printed in the saying on the front.
No complain clever fun stuff at reasonable cost,
Prolonged delivery time was only problem
I enjoy your stuff, it took over 2 months to get the last T-shirt. Hopefully it won't be that long this time.
Good very impressed with the site. Lots to choose from. Will recommend to everyone
I enjoyed the ease of shopping and the choice of so many wonderful shirts.
Indeed it was a treat to see the different products and how much more I would like to order.
The entire experience was quick and easy and my husband loves his new shirts.
I didn't even think the order went through. Then 3 weeks it shows up, so yeah. Did I get a discount? I don't remember./////Thank you for the discount
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 15-20 Business Days.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Sorry for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!