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LiliclothReviews 6,865

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,541
value
817
shipping
831
returns
188
quality
5,440

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Michigan
1 review
0 helpful votes
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Goods received
June 22, 2022

Goods were received and my wife loved the graphics

Date of experience: June 22, 2022
Arizona
1 review
0 helpful votes
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4th of July shirts
June 22, 2022
Updated review

It great! Love selection! I just didn't get my 3x shirt got 3 mediums instead. I gave one to daughter and two of sisters, what compliments did they get from strangers when they wore them out shopping! Made me sad I didn't get mine.

Date of experience: June 22, 2022

It great!
May 23, 2022
Previous review

It great! Love selection!

Date of experience: May 23, 2022

Easy peasy!
September 3, 2021
Previous review

Easy peasy!

Date of experience: September 3, 2021
Ohio
3 reviews
0 helpful votes
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Good Stuff
June 22, 2022

It was relatively easy process and the product arrived as prescribed.

Date of experience: June 22, 2022
Maryland
2 reviews
0 helpful votes
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Clothes
June 22, 2022

The clothes are nice and they fit. Nice to get what is described.

Date of experience: June 22, 2022
New York
1 review
0 helpful votes
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Clothing
June 22, 2022
Updated review

It's average
Orders take too long to receive.
Pictures look much better than the actual piece of clothing

Date of experience: June 22, 2022

Tee shirts
June 1, 2022
Previous review

Why do you not accept Apple Pay?
Poor quality in the tee shirts and the delivery took way too long

Date of experience: May 2, 2022
New York
1 review
0 helpful votes
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Small Sizing
July 22, 2022

Again, a problem I've run into before. Chinese made clothing is sized smaller than the usual american size. I buy american tee shirts and have no problems. They don't bind. They aren't tight. With Lilicloth chinese made tee shirts, at least the one I purchased, it was tight out of the package and I hate to imagine the sizing after washing. It might fit my wife?

Date of experience: June 22, 2022
North Carolina
1 review
0 helpful votes
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Love my new pieces!
June 21, 2022
Updated review

Easy ordering and loved my items! Will order again! I

Date of experience: June 21, 2022

Not clear instructions!
June 18, 2022
Previous review

Not clear instructions!

Date of experience: May 19, 2022
Canada
1 review
0 helpful votes
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This is my first order with Lilicloth. I hope the sizing is right and quality is what is expected.

Sizing was a bit on the small size for man and woman T-Shirts... more so / particularly for the men products

Date of experience: June 21, 2022
Nebraska
1 review
0 helpful votes
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Great!
June 21, 2022

Good! Love your shirts, the process went smoothly.

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
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NOT HAPPY
July 21, 2022
Updated review

Order took a full month to arrive. Never received a ship date when ordering and no correspondence from company for several weeks. Used size chart for size but shoulders and sleeves huge in size not in proportion with rest of the top.

Date of experience: June 21, 2022

Plenty to choose from
May 21, 2022
Previous review

Plenty to choose from. Like the size chart

Date of experience: May 21, 2022
Tennessee
1 review
0 helpful votes
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Pleased
June 20, 2022

I love the shirts. My last order was 90% correct…one shirt was a small vs xxl. Please get this order correct all are XXL. This order was 100% correct. A little slow but since it was shipped from China, not excessive.

Date of experience: June 20, 2022
California
2 reviews
0 helpful votes
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Be sure of your order.
June 20, 2022

I have order many times. I am usually very happy. The last time, I was disappointed that four of my shirts were not hemmed. When I looked back at the website, I saw that they were meant to be that way. I should have looked more closely before ordering. Two other shirts didn't fit. To return, I would have to pay postage to China. I should have noted that before ordering to check sizes more closely. Prices are always excellent.

Date of experience: June 20, 2022
California
2 reviews
0 helpful votes
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4th of July Shirt
July 19, 2022
Updated review

Urchin difficulty. And, why if I was quoted a price of $16.99, am I billed $24.98?
I have used your site before and always had trouble. My purchases were gifts. This product is for me. I am curious as to the quality and arrival time.

Date of experience: June 19, 2022

I had a lot of difficulty
July 6, 2022
Previous review

I had a lot of difficulty. Couldn't enter size of items; couldn't enter discount code.

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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Unique T Shirts
June 19, 2022

Received final two T Shirts today out of a total of five ordered after a month of waiting. Quality seems okay but one was too small to be even close to a medium. It takes to long to get anything from Lilicloth so I'll keep it and give it to someone it will fit. That's a shame since that was the main favorite out of this order!

Date of experience: June 19, 2022
Texas
1 review
0 helpful votes
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You have made ordering items much easier. Congratulations!

Date of experience: June 18, 2022

Ordering is easy, but your check-out is terrible!
June 16, 2022
Previous review

Ordering is easy, but your check-out is terrible!

Date of experience: May 17, 2022
Australia
1 review
0 helpful votes
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Very happy!
June 18, 2022

Prompt service. Loved the products I got. Pretty happy with everything.

Date of experience: June 18, 2022
Canada
1 review
0 helpful votes
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Unhappy
July 18, 2022
Updated review

Ordered 3 shirts.one was the size for a child and my runners are not a size 6 they dont even fit my foot. Unhappy and will not use the site again

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 18, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great awesome tshirts
May 14, 2022
Previous review

Great awesome tshirts

Date of experience: May 14, 2022
Texas
1 review
0 helpful votes
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Too small
July 17, 2022
Updated review

Open the shirts to wrap for Father's Fay gifts. Discovered the sizes are small than advertised. Large are a small/medium. Extra Large are medium to large. All needs XXL.

Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 17, 2022
Miss W. — Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So good so far
April 28, 2022
Previous review

So good so far.

Date of experience: April 28, 2022
California
1 review
0 helpful votes
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Love shopping at Lillicloth
June 17, 2022
Updated review

Quick and easy just an overall shopping experience. I will be satisfied with my order as i got a great price on the sweatshirt

Date of experience: June 17, 2022

I like all the different shirts and sayings especially the shirt I bought as my wife has made me a better man. She is the best thing that has ever happened to me

Date of experience: February 12, 2022
Minnesota
2 reviews
0 helpful votes
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Disappointed
June 16, 2022

Easy website to use. Products took 3 weeks to a month to arrive after placing my order. Two women's shirts aren't true to the picture. Sleeves were like a man's t-shirt, not like shown in the picture.

Date of experience: June 16, 2022