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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Sizing is not consistent and quality of product does not meet my expectations.
Easy to negotiate the website - however, there was a pop-up ad on CNN.com that said I'd receive a 40% discount. In the end, I got $15... I spent $160.
Seems like of a bit of a bait and switch to me.
Great stuff - quality products! But shipments from Asia take weeks and weeks.
Found what I want! I received an e-mail from Lilicloth & decided not to block it shop. Found a T-shirt with an appropriate caption for my age & ordered it.
Size XL is basically medium. Good for small frame people but not a average 6 ft man who is not muscular or overweight. Feels way tight and uncomfortable. Not buying anything again
Was easiest order I ever placed but my order was delivered in 3 the last package wasn't delivered I got email saying I had to pick up at post office never got notified of not being able to deliver n if I didn't it would be destroyed or thrown out n would not be reimbursed now the first 2came no problem but the last finally tracked where was n was delivered but I didn't like being told all that n not be reimbursed or replaced wasn't my fault
The site works well, first time purchaser so hoping quality is good. Shipping seems a bit high for a single t-shirt. The shirt arrived (finally) took awhile but worth the wait I would say. The quality was good and my friend loved it.
Great, But Very long time on receiving order. When i gave out the shirts the 2X shirts where to small for the laidies. I take an Xl and they were to small for me, The other shirts fit well I did not no how to contact you, so I sent the note with my next order. I have ordered again, and have told some friends about your site. Love Your Slogans and shirts. Please send me a way to return the shirts that I cant use for a refund. Thanx David Aker 35 Regent Cir. Brick, NJ ******* email *******@aol.com
Great, But Very long time on shipping order
I received both shirts and they look awesome.
Keep up the great work folks.
Interesting site with lots of great gifting items.
I ordered a tee shirt for my sister. When it arrived all the edges---neck, sleeve, and bottom----were unfinished! Because it came directly from China, I judged that my chances of getting a refund or a replacement were nil. Therefore, I have decided NO MORE LILICLOTH!
I had a hard time putting the second item in my cart. I almost gave up on the entire purchase.
Merchandise looks amazing, arrived promptly. Beautiful T-Shirts. I will order again! Totally satisfied
Fast and easy :) :) :) :) :) :) :) :) :) Many thank. Stay safe and be well.
Great selection of shirts! Would have rated everything at five stars but delivery was a little slow and I received the wrong color. But both of those were not deal killers. The shirt is well made and I'll be buying more. Thanks!
Good selection of shirts and easy check out. Thanks!
Love the material. It's light and washes well. Did not shrink or wrinkle. Very nice.
I ordered 3 tee shirts size large, they are a little larger than medium but smaller than large. The sleeves were cut oddly and the shirt felt restrictive to wear. Haven't decided what to do with them, but they don't fit very well. May have to give them to Goodwill.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
Could you please tell us your order number? So that we can help you solve the problem.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
INot too happy. When I got to the website it said i could get 50% off the first order if I gave you my email address. THIS DID NOT HAPPEN. Will probably unsubscribe after I get my T-Shirt.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
The 50% OFF is a lottery discount and it's not for every chance. It says UP TO 50% OFF.
We will give feedback with relevant departments and optimize the display of discount codes accordingly.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Not too happy. When I got to the website it said i could get 50% off the first order if I gave you my email address. THIS DID NOT HAPPEN. Will probably unsubscribe after I get my T-Shirt.
Hopefully the shirt fits this time!
My wife is a petite size and needed a 3XLarge in order to fit into your shirt. The shirt is great and the material is soft - but sizing is way off.
Great selection of items- especially the shirts with funny sayings-- at good prices. Items are of good quality and are getting delivered fairly quick.
Offerings are suitable to my style.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 15-20 Business Days.
And sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!