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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Einzigartig, das die Poloshirts auch in Original zur Webseite ihr Aussehen haben und auch von der Passform ändert sich auch nichts. Wie aber schon geschrieben, bin ich vom Armband ein wenig enttäuscht. Das Material entspricht nicht das in der Ansicht (Website). Ich habe da ein wenig Angst, das ich irgendwie mal damit hängenbleibe und das Armband reißt. Trotzdem vielen Dank
I like most of the stuff I ordered the prices are good and quality is as expected you are an asset to the busy man but I don't understand your return policy so I get stuck with stuff
I have purchased many items from Lightinthebox over the last few years and except for a couple of items concerning the size (too small), I have no regrets about my purchases. Ant issues were taken care of by Lightinthebox by giving me a credit on future purchases which I appreciated. Keep up the good work.
Eddigi rendeléseimet mindig megkaptam időben, elégedett vagyok a termékekkel
Good communication and great products. I have liked everything I've ordered
Each time i have used light in the box has been very easy and good products.
My latest was holiday shirts which everyone loved.
I brought a few items off of this site, so far so good no complaints
The site is great to shop and prices are vary reasonable.
Excellent selection of nearly everything you could want. All but 2 items I have ordered were absolutely perfect! I will be purchasing from Light In The Box again!
Bought boots. They are super cute. I really like them. Only complaint I have is shipping is extremely slow. I placed another order for the chelsea snow boots and they canceled my order cause of too much supplier demand or something. Told me I could choose something else same price instead of giving me a refund. Not happy about that at all.
I have purchased shoes, 3 piece mens suit, sweaters, hats, shirts. All of these items have been excellent in value. The suit in particular was amazing quality as were the shoes. Highly recommend this site to all.
Light in the box charge to much shipping while temu.com got free shipping on any order over 15 dollars if light in thr box has shipping a lower prices i can see light in the box the prices are miles over temu.com
Everything I've purchased over the years has been awesome. Keep in mind these items mostly from China, so shoes and clothes need to be the right size and 'quality' inspected.
Good product, size fits my size, the only downside is the delivery problem it arrived much later than expected otherwise everything was perfect
I ordered two pieces, and I got them fairly quick. I was worried about quality but for my surprise they were super nice. Since my first order, I have placed another one, and I can't wait till it arrives
5 articles prêt à porter achetés, erreur de tailles, couleurs différentes de l'annonce, assez déçu par cette livraison promise sous 5 jours et livrée sous 3 semaines
I have placed, and received, several orders with LightInTheBox. The transactions have always been smooth, the quality of the clothing is very good, and the pricing of their products is very fair. I highly
Recommend doing business with this company.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Cher client,
Voici Megha, superviseure du service client, Lightinthebox.
Nous nous excusons sincèrement pour ce qui s'est passé. Nous vous honorons en tant que notre précieux client et nous espérons honnêtement que vous pourrez vivre une expérience de magasinage exceptionnelle ici.
Afin de résoudre votre problème, pourriez-vous s'il vous plaît fournir votre adresse e-mail utilisée dans l'achat et votre numéro de commande, afin que nous puissions cibler une solution dans les plus brefs délais?
Sincèrement
Megha
Service client