LightInTheBoxReviews 13,698

As said last time, I am happy with most of the ordered articles but, e.g. if I need a T-shirt or articles like this is it needed to order the next bigger size like usually a - L - in those cases it´s better to order size - XL - my experience. In my case I live in the country side and have a mailbox but the delivery to the postoffice is not possible and I ask myself why not, instead I receive a telcall from a person that they have a parcel for me and we need to meet eachother at a supermarket entrance or a gasolinastation in the town I mentioned to deliver. This is - so far - the only negative point to tell.
Kind regards
Peter

I purchased Christmas decorations from Lightinthebox. I was given a range for the date to arrive. It took 3 weeks and the products were crushed into a box. The decorations were nothing like the pictures. They were cheap, trashy looking and were made poorly. Since they were crushed into a box, I spent 15 min trying to make one of 8 of them look decent. Honestly, there was nothing you could do to make cheap, trashy items look good. I decided to return and found out I had to pay for them to be returned to China! They quoted $10-40 to return. It cost me $90. After filling out the international forms, paying this amount, I had to spend 30 min trying to figure out how to provide Lightinthebox with the receipt and shipping tracking number (a requirement by them). I am not sure it was wise for me to spend more money to get my refund but I was curious if I would receive my $235 refund.

I placed an order in good faith, one of several. I received order confirmation. I received payment confirmation (from LitB AND my Cdn bank. I received status information. All reasonable. THEN I received an e-mail that made/makes absolutely no sense. It was notice that my order was cancelled due to "lack of payment verification". Now they claim they cannot retrieve the order and have already initiated the "refund" process. After 3 attempts to find out what happened, only to receive repeated reassurances that my "refund" was in process. Good. Because once/if I receive the refund I will not attempt to order again. LitB cannot be trusted. They received payment. They confirmed that. They are refunding me (supposedly), within the next 45 days. They cancelled the order, claiming lack of payment verification. But they are refunding me... BUYER BEWARE. No order in progress. Sale item opportunities gone. Money withdrawn from my account same day. Good way to get a 45-day loan (or gift) of your money and do nothing. I won't risk ordering again. If this happened to me, it will happen to you, when you least expect it. Untrustworthy. Dishonourable.

Never again,takes forever to get here.almost 3 weeks.there is no reason to be this late,so,never again

This company has NO phone contact at all. You have to go through A LOT OF HOOPS just to contact them.
My package was stated to be delivered already, and has not arrived. I had to contact the delivery agent, then, found out the package is still in CHINA!
WORST POSSIBLE SERVICE FROM A COMPANY YOU CANNOT CONTACT

I will never buy anything from your company again since your return policy is erroneous. You failed to say that if you return something you have to mail in cack to China in 7 days to get a return. I bought a sweater for $49 and it will cost me $30 postage to send it back. In addition, it is impossible to communicate with anyone to find the address to send it to. I plan on telling all my friends and family what a sham this company is. Too bad because you go have some nice clothes. You shot yourself in the foot.

Bardzo fajne rzeczy w super cenach. Szybka realizacja zamówienia.