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LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,633 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

This company responds to reviews on average within 1 day
+1486
How would you rate LightInTheBox?
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Canada
1 review
0 helpful votes
Follow Wendy Y.
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Great selection and prices.
April 4, 2023

Speedy deliver and items look as pictured. Read sizing guidelines carefully before ordering,

Date of experience: April 4, 2023
South Carolina
1 review
0 helpful votes
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One word...excellent
April 4, 2023

Perfect.but i wish it was a shorter time to get the package

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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Loving It!
April 4, 2023

Always a wonderful experience/transaction when I deal with "the Light"!

Date of experience: April 4, 2023
Illinois
1 review
0 helpful votes
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I like this skirt
January 3, 2023

I got my order on time
It fits perfectly and I'm in love with this skirt

Date of experience: January 3, 2023
Tennessee
1 review
0 helpful votes
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Tootsie spacer
April 4, 2023

Good service. Prompt delivery. Product as described

Date of experience: April 4, 2023
Norway
1 review
0 helpful votes
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Feedback
May 1, 2021

Good experience and got every think in time, very Satisfied.

Date of experience: May 1, 2021
Israel
1 review
0 helpful votes
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Prompt shipping and quality product. Would highly recommend.

Date of experience: May 1, 2021
Canada
1 review
0 helpful votes
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Nice Products
April 4, 2023

Had one item wrong size shipped otherwise very happy

Date of experience: April 4, 2023
Greece
1 review
0 helpful votes
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3 rings
May 2, 2021

All 3 rings are great and were delivered exactly as advertised.

Date of experience: May 2, 2021
Florida
1 review
0 helpful votes
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POSTAGE
April 4, 2023

Would have given a 5 star, except for the postage fees are too high.

Date of experience: April 4, 2023
Switzerland
1 review
0 helpful votes
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Reliable and good
May 1, 2021

Fast delivery and the watches were OK.
(because they want 50 characters)

Date of experience: May 1, 2021
GB
1 review
0 helpful votes
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Pleasant purchase
May 1, 2021

Well processed and quickly shipped purchase with very informative messaging. Thanks a lot!

Date of experience: May 1, 2021
Israel
1 review
0 helpful votes
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Good products
August 11, 2022

I received this order quickly and satisfied with the products. Thank you

Date of experience: July 12, 2022
Canada
1 review
0 helpful votes
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Very good services
April 4, 2023

No delay in the delivery. Great quality. Their products are really good.

Date of experience: April 4, 2023
Canada
1 review
0 helpful votes
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Yes. Very nice it exactly the it was in ads.
April 4, 2023

Have a great experience. My friends liked the colors.

Date of experience: April 4, 2023
Canada
1 review
0 helpful votes
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On date,and everything perfect,like they said!
March 21, 2023

Pretty easy! Great transaction.
Only one thing,,a better description of items would be fantastic!

Date of experience: March 21, 2023
Pennsylvania
1 review
0 helpful votes
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Great gift.
September 12, 2023

As advertised. Good quality shirt. Sizing is true.

Date of experience: September 12, 2023
Massachusetts
1 review
3 helpful votes
Follow Patricia M.
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Received the goods as promised. Good quality product. Would buy again. Highly recommend.

Date of experience: November 14, 2016
LightInTheBox F. LightInTheBox Rep
over a year old

Dear Customer,

Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7

However, you didn't pay for this tax insurance so that's why we didn't refund the Tax Fee to you. Hope you could understand.

In regards of this issue, our supervisor already contacted you in ticket. So please kindly check the ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13810429

Sincerely,
LightInTheBox Customer Service

GB
1 review
0 helpful votes
Follow Lenka M.
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Very happy with the product. Look amazing same as on picture.

Date of experience: May 26, 2014
Illinois
1 review
0 helpful votes
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Luscious!
May 24, 2014

Luscious! Soft as butter and prettier than the picture! I love these shoes! Best buy ever!

Date of experience: May 24, 2014